Automation Account Manager

Waters; Wilmslow; On-site; GBP 60,000 - 90,000; Full time

Job summary

Waters is seeking an Automation Specialist Account Manager EU South to lead strategic sales across Spain, France, Italy and Portugal. This full-time field role focuses on selling automation products and services, managing key accounts, and driving revenue growth in a dynamic sales team.

You will develop targeted plans, deliver product demonstrations, and collaborate with cross-functional teams to win opportunities, forecast accurately, and expand Waters' automation footprint in the Europe south

Qualifications

• Experience in instrumentation or chemistry workflows is a plus.
• Knowledge of Analytical Chemistry or Biology with LC and sample prep is desirable.
• Customer-focused mindset and problem-solving abilities are essential.

Responsibilities

• Penetrate key accounts in pharma, biopharma, CROs, biotech and related sectors.
• Manage sales funnel, lead-to-opportunity, and forecast with CRM accuracy.
• Present and sell Waters automation solutions and demonstrate products.
• Achieve targets across instrument units, accessories, software and services.
• Arrange and deliver seminars and instrument demonstrations.

Skills

Sales experience

Networking

Communication skills

Strategic thinking

Education

Analytical Chemistry

Tools

CRM (Salesforce)

Job description

This role is a full time field sales position within a dynamic and high-performance Automation sales team. As an Automation Specialist Account Manager EU South at Waters, your responsibilities include the design and implementation of a strategic sales plan that drives sales of our full range of automation products and services across your responsible territory (Spain, France, Italy, Portugal). In addition to bringing a proven track record in sales, the desired candidate should be a driven and dynamic individual and a fast learner, as well as an avid networker with good communication skills, capable of thinking strategical.

Key Responsibilities

• Penetrate key accounts in the Pharmaceutical, Biopharma drug development space, Food and Environmental testing and related clinical research, CRO's, Biotech accounts and to a smaller extent, Academia and Industrial accounts.
• Proactively manage new account acquisition, the sales funnel and maximize lead to opportunity as well as opportunity to order conversion
• Present and sell Andrew+ and Onelab products and strategies including demoing solutions to potential customers
• Manage sales targets which will be a mixture of instrument unit sales, accessories, software and service sales, defining the overall revenue for the territory.
• Continuous sales funnel management (leads, opportunities, won/lost), accurate sales forecasting and effective CRM utilization and maintenance.
• Actively explore market potential for the automation of applications in a new or diverse range of subject areas. Projects will range from simple standalone solutions to complex multi-instrument projects.
• Arrange and deliver seminars and instrument demonstrations.

Responsibilities Ensuring the health of your automation territory - engaging proactively with new and existing accounts across Biopharma, CROs, Biotech, and selected Academic and Industrial organisations. This includes customer engagement such as customer visits, planning and delivering on-site seminars or demonstrations, and identifying opportunities to automate workflows ranging from simple standalone tasks to complex multi-instrument projects. Managing and developing your sales pipeline - reviewing year-to-date performance, monitoring opportunities at each stage of the funnel, managing lead-to-opportunity conversion, and ensuring accurate forecasting and CRM hygiene. This includes responding to inbound requests and positioning Andrew Alliance automation solutions to meet a wide range of customer needs. Building future pipeline and expanding market penetration - identifying emerging opportunities where automation can deliver process improvements, engaging with customers early in their workflow evaluation, and driving adoption of Waters' automation instruments, accessories, software, and services throughout the territory. Being an Automation Specialist Account Manager involves travel across your assigned region and provides flexibility in how you plan your customer engagements, structure your week, and prioritise high-value opportunities in the field. This role offers visibility across a broad range of customers at different stages of digital and laboratory transformation. You will gain significant exposure to automation projects and cross-functional teams, and will have opportunities to develop your commercial, technical, and strategic skillset. Future career pathways at Waters may include progression into systems sales, marketing, or more advanced technical roles, depending on your interests and aspirations.

Requirements

• May have worked in a lab previously, developing methods or had a sales position focused on instrumentation and/or chemistry workflows and applications. Both are great for us in this role!
• Knowledge or relevant qualifications in Analytical Chemistry or Biology with knowledge of Liquid Chromatography, Sample Preparation and experience with using automation.
• A proactive customer-focused mindset and a passion for improving processes to be more efficient and reliable.
• Great problem-solving skills to support our customers in addressing some of their automation challenges.

Company Culture & Values

We are proud to be a "Best Place to Work" for equality as awarded by the European Human Rights Campaign Foundation, and at Wilmslow, we work with many partners, including Stonewall, STEM Women and STEM Returners, in ensuring we are an open and inclusive workplace where people can bring their whole selves to work - this is really important to us! When you join Waters, you can contribute to this mission by joining our European EDI Hub!, Waters Corporation (NYSE:WAT) is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We collaborate with customers around the world to advance the release of effective, high-quality medicines, ensure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combating antibiotic resistance. Through a shared culture of relentless innovation, our passionate team of ~16,000 colleagues turn scientific challenges into breakthroughs that improve lives worldwide.

Diversity & Inclusion

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.