Auto Technician

Halfords Group PLC; West Midlands; On-site; GBP 40,000 - 60,000; Part time

Job summary

Une grande entreprise de vente au détail spécialisée dans les produits et services automobiles recherche des collègues de vente passionnés pour offrir un service de premier plan. Dans ce rôle, vous travaillerez avec des véhicules tout en assurant un service client exceptionnel. Bénéficiez d'une formation complète et d'une large gamme d'avantages, y compris des réductions et un programme de soutien au bien-être.

Benefits

25% de réduction sur la plupart des produits

Jours de congé et pension d'entreprise contributive

Programme de bien-être des employés

Programme de vélo au travail

Options d'achat d'actions avec une réduction de 20%

Qualifications

• Expérience en entretien de véhicules et service à la clientèle requis.
• Capacité à travailler sous pression dans un environnement de vente au détail.
• Habileté à partager son expertise avec les autres.

Responsibilities

• Fournir un service exceptionnel aux clients dans le parc automobile.
• Réparer et entretenir des véhicules selon les normes les plus élevées.
• Former et développer d'autres membres de l'équipe.

Skills

Service clientèle

Maintenance automobile

Communication

Job description

Apply now Job no: 558253
Work type: Part time, 12 hours per week
Site: Redditch
Categories: Retail Colleagues
Location: Worcestershire
Salary: £10.40 - £12.61 per hour
Business Area: Retail

• Age 21+ £12.61 per hour
• Under 21 £10.40 per hour

Got a passion for all things motoring?

You’ll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role – you’ll be delivering market-leading standards of service, after all.

Working on customers’ vehicles in our car park, you’ll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all things motoring. You’ll have some experience of fitting, and we’ll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.

Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it’s in Retail or elsewhere in the Group.

To be successful in this role you'll need:

• Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,
• Experience of sharing expertise with others
• Experience of delivering great customer service ideally in a retail sales or automotive based environment
• A proactive approach to helping customers
• Availability to work on a rota basis, including weekends

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced
• Life Assurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future
• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

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