Auto Technician

Halfords; Newmarket; On-site; GBP 15,000 - 18,000; Full time

Benefits offered by this job

Store discount

Employee discount on garage services

Discounts on breakdown cover

Cycle to Work scheme

Job summary

Halfords in Newmarket is seeking an enthusiastic automotive customer-focused team member to work with customers in our car park, performing fittings and basic maintenance, delivering market-leading service.

You will be trained to deliver a wide range of vehicle fitting services and help develop colleagues, upholding high quality standards across the team. Experience in retail or automotive environments is ideal, but practical skill and strong customer service can win you a place.

Qualifications

• Experience of fitting car parts and basic maintenance such as bulbs or batteries.
• Experience sharing knowledge with others.
• Experience delivering excellent customer service in retail or automotive settings.
• Willingness to learn and adapt to Halfords' service standards.

Responsibilities

• Carry out vehicle servicing and parts fitting on customer cars.
• Deliver high levels of customer service in a fast-paced store.
• Assist teammates and train others as needed.
• Work weekends on a rota basis.

Skills

Customer service

Retail experience

Car parts fitting

Proactive problem solving

Weekend availability

Job description

• Age 21+ £13.11 per hour


• Under 21 £11.25 per hour

Got a passion for all things motoring?

You'll already have some experience of working with cars, either as a job or as a hobby, but more about that later. Your endless enthusiasm for all things car combined with your knack with customers is what will lead you to success in this role - you'll be delivering market-leading standards of service, after all.

Working on customers' vehicles in our car park, you'll help us wow every customer. A practical problem solver who works quickly and efficiently you already have a confidence with all ways of motoring. You'll have some experience of fitting, and we'll train you to deliver a wide range of expert vehicle fitting services across car parts and technology. Carrying out most of the service and repair work yourself, you'll also help develop other members of the team. We only work to the highest quality standards, just like you.

Ideally, you already have experience in a retail or automotive/mechanic environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.

To be successful in this role you'll need:

• Experience of car parts fitting, including completing basic car maintenance such as bulbs, blades, batteries,


• Experience of sharing expertise with others


• Experience of delivering great customer service ideally in a retail sales or automotive based environment


• A proactive approach to helping customers


• Problem solving skills


• Availability to work on a rota basis, including weekends

We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy:

• Store discount, with 25% off most products across Halfords and Tredz


• Employee discount, with up to 50% off your garage bills at Halfords Autocentre


• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies


• Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more


• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week


• Fantastic Trade Price Bike Scheme - buy one bike per year from a rangeof bikes which have been significantly reduced


• Life Assurance


• Uniform


• Option to join our Sharesave scheme: save to purchase shares at a 20% discount


• Cycle to Work scheme


• Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future


• Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services

We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.