Audit Manager (Business and Conduct)

OSB Group; West Midlands; Hybrid; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Hybrid-working

Annual bonus

Family-friendly benefits

Job summary

OSB Group is seeking an experienced Internal Audit Manager to join the Group Internal Audit team. The role covers audits across business and conduct risk domains with focus on governance, risk management and controls. A hybrid working policy is in place with offices in London, Wolverhampton and Chatham.

You will deliver risk-based audits, contribute to risk assessment, and support adoption of data analytics and AI to enhance audit quality. Competitive salary and benefits are offered.

Qualifications

• Internal audit experience or equivalent assurance role with domain knowledge across Customer, Conduct, Savings or Mortgage Lending, or Operational Risk.
• Knowledge of financial services and regulatory expectations (e.g. Consumer Duty, FG21/1, MCOB, BCOBS).
• Controls testing, analytical thinking and familiarity with internal audit standards.

Responsibilities

• Deliver risk-based, value-adding audits in line with Internal Audit methodology.
• Execute assigned audit work independently, testing design and operating effectiveness of key controls.
• Prepare clear working papers evidencing audit work and conclusions.
• Contribute to audit universe and risk assessment process.
• Collaborate with Group Internal Audit and other assurance functions for integrated delivery.

Skills

Internal audit

Operational risk

Risk reviews

Compliance

Audit standards

Job description

As an Internal Audit Manager you will be joining our high-performing Group Internal Audit (GIA) team that helps the Group pursue its objectives through impactful assurance and unique insights.

GIA is a dynamic, proactive, respected team that combines deep domain expertise with commercial awareness to drive tailored risk and control improvements as the Group navigates enterprise transformation.

The team uses leading audit tools, AI, and data capabilities to enhance the breadth, depth and speed of assurance and advice. Committed to continuous improvement and learning, team members are empowered to own audit outcomes and mature ways of working.

The role can be based from our London, Wolverhampton or Chatham office with occasional travel between offices, we also operate a hybrid policy.

What you will be doing:

As Audit Manager - Business and Conduct, you will deliver audits across the business and conduct risk domains (including operations, customer outcomes, and compliance across the 1st and 2nd Lines).

You will mix breadth with depth, delivering a variety of audits, assessing the design and effectiveness of governance, risk management and key controls while developing deeper subject matter expertise. Alongside audit delivery, you will contribute to ongoing risk assessment and business monitoring activities and support the adoption of data analytics, digital tools and AI to enhance audit quality and efficiency.

Your responsibilities will include:

• Working with Senior Audit Managers and the Head of Audit (Business and Conduct) to deliver risk-based, value-adding audits in a timely manner and in line with Internal Audit methodology.
• Executing assigned audit work independently within an agreed scope, including identifying, documenting and testing the design and operating effectiveness of key controls.
• Preparing clear, accurate and well-structured working papers that evidence audit work performed and support audit conclusions.
• Providing input into the audit universe and risk assessment process.
• Collaborating effectively across Group Internal Audit and with other assurance functions to support integrated audit delivery.

What's in it for you?

We offer a base salary of between £55,000 - £70,000 dependent on experience and location and a competitive benefits package including:

• Enhanced family-focused benefits
• Hybrid-working
• Annual bonus opportunity

Please use this link to see the fantastic benefits available at OSB: OSB Careers

About us:

At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'.

Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace.

Do you have the skills?

We are looking for talented individuals who have the experience and knowledge set out below:

• Internal audit experience or experience gained in a similar assurance role with demonstrable experience in operational and conduct risk reviews with specialist knowledge in at least one of the following domains: Customer, Conduct, Savings or Mortgage Lending, or Operational Risk Management
• Knowledge of the financial services industry and applicable regulatory expectations i.e. Consumer Duty (PRIN 2A), FG21/1 Vulnerable Customer Handling, MCOB and BCOBS.
• Controls testing and analytical thinking
• Working knowledge of internal audit standards and methodologies

Diversity, Equity & Inclusion

Our team value spending time together in the office, typically 3 days a week to support collaboration and connection with colleagues, but we're happy to have a conversation about what flexibility might look like for you.

Not sure if you meet all the criteria? Let us decide. Studies show that candidates from underrepresented backgrounds often feel they need to meet 100% of the criteria before applying. At OSB, we value the unique perspectives and experiences that diversity brings. We're committed to creating an inclusive space where everyone feels empowered to apply - even if you don't check every box.

We actively promote diversity at all levels, with Board-level Diversity Champions monitoring our progress. We're proud to be signatories of the Women in Finance Charter, supporting the growth of senior women in our sector. Our commitment extends to treating all employees and applicants equitably, ensuring fairness and respect for all.

Desired Skills and Experience

audit, operational risk, risk reviews, compliance, assurance, internal audit