Audiologist

JR United Kingdom; Basingstoke; On-site; GBP 30,000 - 50,000; Full time

Job summary

A leading independent optician seeks a full-time Audiologist to enhance its audiology services across multiple locations. This prominent role involves conducting hearing assessments, managing patient care, and promoting business growth while delivering exceptional patient-centered support. Ideal for a motivated professional with a passion for delivering high-quality audiology services and shaping its future.

Qualifications

• HCPC-registered Audiologist or Hearing Aid Dispenser.
• Strong background in audiology with experience in assessments and fittings.
• Proven ability to deliver compassionate patient care.

Responsibilities

• Conduct full hearing assessments and recommend hearing aids.
• Manage patient records and ensure high-quality care.
• Drive business growth and integrate audiology into operations.

Skills

Hearing assessments

Wax removal

Hearing aid fittings

Patient-centered care

Business development

Education

HCPC registration

Clinical background in high street audiology

Tools

Sycle software

Job description

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Company Overview:

Eye Emporium Group is an independent optician, contact lens specialist, and qualified audiology provider that has been serving communities across London and Kent since 1982. With a strong reputation for exceptional clinical standards and personalised care, we continue to evolve and invest in the future - most recently with the launch of our flagship Wandsworth practice, showcasing a new brand identity and renewed strategic direction for the group.

Job Overview:

We are now seeking a full-time Audiologist to lead and deliver our audiology services across multiple locations. This role is both patient-facing and strategic: ideal for a clinically skilled professional with a business development mindset who wants to grow a channel and influence the future of audiology within a respected and expanding group.

You will split your time between our well-established Kent practices in Faversham, Whitstable, Sittingbourne, and Rainham (3-4 days per week), and our growing London footprint (1-2 days per week), currently focused on our new Wandsworth flagship and expansion opportunities in Stratford and beyond. Travel is essential, and this role offers a rare opportunity to shape a region-wide hearing care service from the ground up.

Key Responsibilities:

Clinical Audiology Services

Conduct full hearing assessments using appropriate diagnostic techniques.

Perform wax removal services.

Recommend, dispense, and fit hearing aids (primarily Signia products).

Provide thorough aftercare and long-term hearing aid management.

Manage patient records and care plans using Sycle software.

Deliver compassionate, patient-centred care at every stage of the customer journey.

Clearly explain findings and treatment options, ensuring patients feel heard and supported.

Promote preventative care, including hearing protection and general hearing wellness.

Business Development and Operational Growth

Act as a key clinical leader helping to grow the audiology arm of the business.

Identify local opportunities to increase awareness and uptake of hearing care services.

Build strong working relationships across multiple practices and teams to integrate audiology into wider operations.

Be a visible and hands-on advocate for high-quality hearing care, with the initiative to shape service delivery as demand grows.

Growth in patient numbers and repeat visits across all operating locations.

Consistent delivery of excellent hearing outcomes and high patient satisfaction scores.

Clear contribution to the commercial success of audiology within the group.

Expansion of audiology services in London through proactive engagement and development efforts.

Experience Required:

HCPC-registered Audiologist or Hearing Aid Dispenser.

Strong clinical background in high street audiology.

Confident in hearing assessments, wax removal, and hearing aid fittings.

Familiarity with Signia hearing aids and Sycle software is preferred but not essential.

Able to work autonomously and travel regularly across multiple sites.

Ideal Candidate:

Clinically skilled, customer-focused, and motivated to grow a service.

Organised and adaptable, with excellent communication skills.

Hands-on and proactive in delivering care and developing business.

Ready for a full-time opportunity that could evolve into a leadership role.

Equal Opportunity Employer Statement:

Eye Emporium is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.