Audio Typist

Cardiff and Vale University Health Board; Chester; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff benefits

Professional development opportunities

State-of-the-art facilities

Job summary

Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH) seeks an experienced admin assistant to provide a comprehensive audit typing service for clinical staff. The role involves audio typing, liaising with team members, and producing accurate clinic letters for patients and healthcare professionals.

Typical duties include typing notes from clinics, ward and operation notes, scanning into the EPR, managing dictations, and ensuring letters are dispatched within the 10-day standard where

Qualifications

• RSA level 2 Typewriting and audio typing (or equivalent).
• English GCSE at Grade C or equivalent.
• Experience producing high volumes of accurate typing.
• Able to work with multiple computer systems for transcription and administration.
• Clear communication and professional manner.

Responsibilities

• Provide audit typing service for clinical staff.
• Type clinic letters and other notes with high accuracy.
• Process letters to patients and professionals within agreed timeframes.
• Answer phones and liaise with medical staff as needed.
• Scan documents into the EPR and check accuracy of entries.
• Distribute dictations and ensure timely completion of letters.

Skills

Typing

Clear communication

Multitasking

Professional conduct

Attention to detail

Education

RSA level 2 Typewriting and audio typing

English GCSE C or equivalent

Tools

PAS

EPR

Microsoft Office

Digital dictation

Job description

The role is to assist in providing a comprehensive and professional audit typing service to clinical staff in the Trust, in conjunction with other secretaries working within the Team. The role will include audio typing, and liaising as necessary with other staff in the Team. Monday to Friday working days only, Typing of clinic letters to patients and other healthcare professionals with accuracy and attention to detail. Processing these letters to the patients and healthcare professionals. Checking outcomes of the clinic attendance. Answering phone. Scanning into patients EPR record., To type clinic notes, operation notes, pre operative notes, ward notes, specialist reports, discharge summaries, conference notes and correspondence of varied medical terminology, accurately through audio typing distributing as necessary to the relevant healthcare professions. This work involves a significant use of word processing and the Trusts computer systems, PAS, EPR and Microsoft Office and digital dictation system. Process incoming mail and distribute as necessary on a daily basis. To scan documents into the correct section of the patients EPR record, performing a quality assurance check for each scanned document. To regularly check Big Hand for urgent dictation. Also checking for missing dictations and alerting the Medical Secretary. Ensure all clinical letters are completed and dispatched, where possible, within the10 day standard as directed by the Trust liaising with medical staff to encourage dictation and signing of letters in a timely fashion. Complete Inter Provider Transfer forms accurately to effectively coordinate patients pathway with other hospitals. Requesting external case notes and x-rays via IEP. The use of photocopying handling skills and fax machine skills to reproduce or fax documents as required. Ensure that all entries and information on the hospital computer systems such as PAS and EPR are accurate and complete. To liaise with the Medical Secretary and when directed to answer incoming telephone calls as well as carrying out external telephone calls. The ability to deal with frequent interruptions whilst maintaining levels of concentration.

• RSA level 2 Typewriting and audio typing (or equivalent)
• English GCSE at Grade C - or equivalent, Experience of producing volumes of typing to a high standard
• Able to work with a range of computer systems for transcription and administration, Demonstrates clear communication skills and a professional manner
• Able to manage own workload unsupervised.
• Able to pay attention to detail and follow actions through to completion

Values

The Robert Jones and Agnes Hunt Orthopaedic NHS Trust (RJAH)is one of the leading orthopaedic hospitals in the country, with some of the highest levels of staff and patient satisfaction, as well as a strong reputation for research and innovation.

Joining RJAH is more than just a job - we want our people to have the best opportunities to thrive in their role.

• We have a range of fantastic staff benefits on offer to everyone who joins RJAH and you'll have access to outstanding professional development opportunities and state-of-the-art facilities - including our recently-opened £6 million Headley Court Veterans' Orthopaedic Centre (the first unit of its kind in the UK).
• RJAH has strong links with a range of universities including Staffordshire, Keele, Glyndwr, Chester and Birmingham.
• The hospital is located on a site outside Oswestry in Oswestry, just off the A5. The nearest train station is in Gobowen, approximately two miles from the hospital. The station is part of the Chester to Birmingham line.
• We are based in North Shropshire, close to the border with North and Mid Wales. It is one of the most attractive parts of the country, with a rich historic culture and excellent transport links. It offers outstanding opportunities for anyone who enjoys an outdoor lifestyle or is looking to raise a family.