Attendant - Bellman

Bally's Corporation; Dover; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a dynamic team at a forward-thinking casino-entertainment company as a Bellman. In this role, you will be the welcoming face for guests, ensuring they have a memorable experience from the moment they arrive. Your responsibilities will include escorting guests to their accommodations, providing information about the hotel amenities, and assisting with luggage. This position offers competitive pay, comprehensive health coverage, and opportunities for growth within a vibrant and supportive environment. If you have a passion for customer service and enjoy working in a fast-paced setting, this is the perfect opportunity for you!

Benefits

Competitive Salary

Comprehensive Health Coverage

401(K) with Company Match

Childcare Discounts

Qualifications

• Must be outgoing, friendly, and have a positive attitude.
• Must possess good communication skills and handle pressure.

Responsibilities

• Greet and escort guests to rooms and suites.
• Provide information about the hotel and local area.
• Organize and store luggage as necessary.

Skills

Customer Service

Communication Skills

Positive Attitude

Cooperation

Education

High School Diploma or GED

Job description

Description

Why Bally's?

Bally's Corporation (NYSE: BALY) is a global casino-entertainment company with a growing omni-channel presence. Bally's owns and operates 19 casinos across 11 states, along with a golf course in New York and a horse racetrack in Colorado, and holds OSB licenses in 13 jurisdictions in North America. The acquisition of Aspers Casino in Newcastle, UK, expands its international reach. It also owns Bally Bet, a first-in-class sports betting platform, Bally Casino, a growing iCasino platform, Bally's Interactive International division (formerly Gamesys Group), a leading global interactive gaming operator, and a significant economic stake in Intralot S.A. (ATSE: INLOT), a global lottery management and services business.

With 11,500 employees, its casino operations include approximately 17,700 slot machines, 630 table games, and 3,950 hotel rooms. Bally's also has rights to developable land in Las Vegas at the site of the former Tropicana Las Vegas.

The Role: Attendant - Bellman

Responsibilities:

• Responsible for greeting and escorting guests to rooms and suites using resort service standards.


• Visually inspects rooms and reports room deficiencies immediately such as non-working telephones, missing towels, etc.


• Points out room and suite features and directory for reference to guests.


• Retrieves or carry guest's items from/to cars, busses, vans and carts or onto a bell cart to transport items throughout hotel to designated suite.


• Reads and matches luggage tags, writes claim tickets and detaches portion to give to guests.


• Navigates bell carts through public areas, guest suite corridors and elevators.


• Organizes and stores luggage as necessary in designated area.


• Provides information to guests about the local area and points of interest.


• Provides directions to guests.


• Provides information to guests about the hotel and its amenities.


• Drives guest vehicles occasionally as part of job requirements.


• Complies with the company's recycling program standards.


• Provides exceptional customer service


• Works safely, following all established safety rules and regulations


• Communicates effectively with co-workers, supervisors and guests


• Follows all relevant policies and procedures


• Performs other duties as assigned.

Qualifications:

• High school diploma, GED, or equivalent experience preferred.


• Must be outgoing, friendly and have a positive attitude.


• Must have good manners and be able to handle pressure (peak periods).


• Must be cooperative and be able to handle instructions.


• Must possess good communication skills.


• Must be able to report to work on time as scheduled.


• Must be able to work weekends, holidays and nights as needed.


• Must be able to successfully pass a background check.


• Must present an overall professional appearance and report to work in appropriate attire.


• Must possess a valid driver's license with an acceptable driving record.


• Must be able to speak, read and write English

What's in it for you:

• Competitive Salary with annual performance reviews


• Comprehensive health coverage plan that includes medical, dental, and vision


• 401(K)/ Company Match


• Access Perks and Childcare discounts

Target Starting Hourly Rate: $15.00/hr

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Let Bally's Bet on You - We can't wait to meet you!

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.