Attendance Support Officer

TN United Kingdom; Port Talbot; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Attendance Support Officer to join their team in Port Talbot. This full-time role focuses on enhancing school attendance by addressing barriers to learning and providing crucial support to pupils, families, and educational staff. The ideal candidate will possess strong communication and interpersonal skills, with a commitment to fostering resilience and confidence in students. If you are passionate about making a difference in education and helping young people thrive, this opportunity is perfect for you.

Qualifications

• Experience supporting children and young people to improve attendance.
• Solid understanding of management information systems.

Responsibilities

• Track young people moving out of the county effectively.
• Support schools and Education Welfare Officers in attendance monitoring.
• Identify barriers to engagement and provide targeted support.

Skills

Communication Skills

Interpersonal Skills

Problem Solving

Education

Experience in Education Support

Partnership Working Experience

Tools

Management Information Systems (SIMS, EMS, Capita One)

Job description

Social network you want to login/join with:

Neath Port Talbot County Borough Council

Location:

Port Talbot, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

bcfcd5465bb7

Job Views:

1

Posted:

07.05.2025

Expiry Date:

21.06.2025

Job Description:

Fixed Term Grant Funded to 31/03/2026

Full time 37.00 hours per week/40 weeks per annum. Term time only.

We are seeking to employ an Attendance Support Officer who will be part of a talented and committed team aimed at improving school attendance by removing barriers to engagement with learning. The role involves supporting pupils to achieve their full potential and become confident, resilient, and compassionate individuals. Working as part of a wider team, you will provide support to Education Welfare Officers, schools across Neath Port Talbot, pupils, and parents/carers. This position is crucial in ensuring high attendance by proactively addressing early signs of disengagement.

The ideal candidate will have strong communication and interpersonal skills, work to identify causes of absences, and provide early intervention support. You will ensure that the pupils' voices are always heard.

The responsibilities include:

1. Effective tracking of young people moving out of the county.
2. Supporting schools and Education Welfare Officers.
3. Undertaking register consultations.
4. Early identification of irregular attendance.
5. Implementing one-to-one, person-centred approaches to identify barriers to engagement.
6. Conducting joint house visits where applicable.
7. Providing advice and guidance on difficulties and barriers to engagement with learning.
8. Delivering targeted attendance support through our attendance ‘task force’ process.
9. Maintaining high standards of attendance for all pupils.

Requirements:

• Experience of partnership working and supporting children, young people, and their families to improve outcomes.
• Experience of working with schools and enhancing outcomes for children.
• Solid understanding and experience with management information systems such as SIMS, EMS, or Capita One.