Attendance Officer | Excellent School | Walsall

Marchant Recruitment; Walsall; On-site; GBP 21,000 - 27,000; Full time

Job summary

Marchant Recruitment is assisting a school in Walsall to appoint an Attendance Officer to promote regular attendance and support families. The role involves monitoring attendance, liaising with parents and school staff, maintaining records and assisting with attendance improvement strategies. A proactive, well-organised candidate with safeguarding awareness is preferred.

Qualifications

• Experience in administration or school environment is desirable.
• Excellent organisational skills are essential.
• Confident communication with families.
• Willingness to undertake safeguarding training.

Responsibilities

• Monitor daily attendance records and follow up on unexplained absences.
• Contact parents and carers regarding attendance and punctuality concerns.
• Maintain accurate student records and update attendance systems.
• Identify patterns of absence and report persistent concerns to relevant staff.
• Support attendance meetings and help implement strategies to improve attendance.
• Liaise with pastoral teams, teachers and external agencies where appropriate.
• Handle confidential information in line with safeguarding and data protection procedures.

Skills

Organisational skills

Communication skills

Relationship building

Prioritisation

Proactive attitude

Tools

Attendance systems

Job description

An excellent school in Walsall is looking for a proactive and organised Attendance Officer to join its team as soon as possible. This is a rewarding opportunity for someone who enjoys working with students, families and school staff to promote regular attendance and help remove barriers to learning.

Role Overview

• Position: Attendance Officer

• Location: Walsall

• Contract: Full-Time

• Start Date: ASAP

• Application Requirement: CV Only

About the Role

As Attendance Officer, you will support the school in monitoring attendance and punctuality, maintaining accurate records and following up on unexplained absences. You will work closely with parents, carers and pastoral staff to identify concerns early and encourage positive attendance habits.

Key Responsibilities

• Monitor daily attendance records and follow up on unexplained absences.

• Contact parents and carers regarding attendance and punctuality concerns.

• Maintain accurate student records and update attendance systems.

• Identify patterns of absence and report persistent concerns to relevant staff.

• Support attendance meetings and help implement strategies to improve attendance.

• Liaise with pastoral teams, teachers and external agencies where appropriate.

• Handle confidential information in line with safeguarding and data protection procedures.

The Ideal Candidate

• Previous experience in administration, attendance or a school environment is desirable.

• Excellent organisational skills and attention to detail.

• Confident communication skills and the ability to build positive relationships with families.

• Able to prioritise tasks and manage a busy workload.

• A professional, approachable and proactive attitude.

• An understanding of safeguarding and confidentiality, or willingness to undertake relevant training.

About the School

The school is committed to creating a positive and inclusive environment where students are supported to attend regularly, engage with learning and achieve their potential. The successful candidate will play an important role in supporting pastoral staff and strengthening the school's approach to attendance.

What the Role Offers

• A varied role with a direct impact on student engagement.

• The opportunity to work collaboratively with school staff and families.

• A chance to develop experience in attendance and pastoral support.

• A full-time position with an ASAP start.