Attendance Officer | Excellent School | Chester

Marchant Recruitment; Chester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Marchant Recruitment is seeking an Attendance Officer for a reputable Chester school. You will monitor attendance, contact families, and help address barriers to regular attendance, supporting pastoral provision and pupil wellbeing.

You will work with staff to identify patterns, prepare reports, and keep accurate records while handling sensitive information with discretion.

Qualifications

• Experience in attendance, school administration, pastoral support or a similar role.
• Excellent communication and interpersonal skills.
• Strong organisation, accuracy and attention to detail.
• Confidence using databases and standard IT systems.
• A proactive and understanding approach when working with families.
• Ability to manage a busy workload and meet deadlines.
• A commitment to safeguarding and pupil wellbeing.

Responsibilities

• Monitoring daily attendance, registers and absence records.
• Contacting parents and carers to investigate unexplained absences.
• Identifying patterns of absence and raising concerns with relevant staff.
• Supporting attendance meetings and targeted improvement plans.
• Producing reports and maintaining accurate school records.
• Liaising with pastoral teams and external agencies where appropriate.
• Handling sensitive information with professionalism and discretion.

Skills

Attendance experience

Communication skills

Organisation

IT literacy

Safeguarding mindset

Time management

Tools

Databases

MS Office

Job description

Location: Chester
Contract: Full-Time
Start Date: ASAP

An excellent school in Chester is seeking a committed and organised Attendance Officer to join its team. This is a rewarding opportunity for a confident communicator who is passionate about supporting pupils, building positive relationships with families and helping improve attendance across the school.

The Role

As Attendance Officer, you will monitor and promote pupil attendance, follow up on unexplained absences and work closely with staff and families to identify and address barriers to regular attendance. You will play an important role in supporting the school's pastoral provision and ensuring pupils are able to access their education consistently.

Key responsibilities include:

• Monitoring daily attendance, registers and absence records.

• Contacting parents and carers to investigate unexplained absences.

• Identifying patterns of absence and raising concerns with relevant staff.

• Supporting attendance meetings and targeted improvement plans.

• Producing reports and maintaining accurate school records.

• Liaising with pastoral teams and external agencies where appropriate.

• Handling sensitive information with professionalism and discretion.

What We’re Looking For

• Experience in attendance, school administration, pastoral support or a similar role.

• Excellent communication and interpersonal skills.

• Strong organisation, accuracy and attention to detail.

• Confidence using databases and standard IT systems.

• A proactive and understanding approach when working with families.

• Ability to manage a busy workload and meet deadlines.

• A commitment to safeguarding and pupil wellbeing.

About the School

The school is looking for a reliable and approachable individual who can work collaboratively with staff and families to encourage positive attendance habits. You will join a team committed to creating a supportive environment where pupils are encouraged to participate, progress and succeed.

Salary and Application

A competitive salary is available, dependent on experience.