Attendance Officer

Tradewind Recruitment; Swindon; On-site; GBP 23,000 - 30,000; Full time

Job summary

Tradewind Recruitment partners with a welcoming secondary school in Hillingdon to recruit an Attendance Officer for a full-time September 2026 start. You will monitor attendance, engage with students, families and staff to improve attendance and punctuality, and support pastoral initiatives.

The role suits someone with experience in school administration or pastoral support, strong IT skills, and proficiency in MIS systems such as SIMS, Arbor or BromCom.

Qualifications

• Experience working with children or young people in a secondary school setting.
• Experience using MIS such as SIMS, Arbor or Bromcom.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information.
• Proactive and solution‑focused approach.

Responsibilities

• Monitor daily attendance and punctuality across the school.
• Follow up unexplained absences and maintain accurate attendance records.
• Identify attendance trends and students requiring additional support.
• Contact parents/carers regarding attendance concerns and work to improve attendance.
• Build positive relationships with students and support those facing barriers to attendance.
• Work with pastoral staff, safeguarding teams, and external agencies as needed.
• Support attendance meetings, intervention plans, and reintegration programmes.
• Maintain attendance records using school systems (SIMS/Arbor/BromCom).
• Produce attendance reports and update relevant staff.
• Support wider pastoral and administrative duties to promote student wellbeing.
• Ensure all work complies with safeguarding, confidentiality, and GDPR.

Skills

Excellent communication

Interpersonal skills

Organisational skills

Attention to detail

Tools

SIMS

Arbor

BromCom

Job description

Attendance Officer - Secondary School - Hillingdon - September 2026 Start - Full‑Time

Are you passionate about supporting young people and helping them overcome barriers to education?

Do you have strong communication skills and the ability to build positive relationships with students, parents, and staff?

Tradewind Recruitment is working in partnership with a welcoming and supportive secondary school in Hillingdon seeking to appoint an enthusiastic and organised Attendance Officer from September 2026. This full-time role is ideal for someone with experience in school administration, pastoral support, attendance monitoring, or working with young people who is passionate about improving student outcomes.

This is an excellent opportunity to join a dedicated pastoral team, support attendance improvement strategies, and play a key role in ensuring students are attending school regularly and engaging positively with their education.

The Role

As an Attendance Officer, you will work closely with the pastoral team, Heads of Year, senior leaders, students, and families to monitor attendance, identify concerns, and provide effective support to improve attendance and punctuality.

Your day-to-day responsibilities will include:

• Monitoring daily attendance and punctuality across the school.
• Following up unexplained absences and maintaining accurate attendance records.
• Identifying attendance trends, persistent absence, and students requiring additional support.
• Contacting parents/carers regarding attendance concerns and working collaboratively to improve attendance.
• Building positive relationships with students and supporting those experiencing barriers to attending school.
• Working closely with pastoral staff, safeguarding teams, and external agencies where required.
• Supporting attendance meetings, intervention plans, and reintegration programmes.
• Maintaining accurate records using school systems such as SIMS, Arbor, or Bromcom.
• Producing attendance reports and providing updates to relevant staff.
• Supporting wider pastoral and administrative duties to promote student wellbeing.
• Ensuring all work is completed in line with safeguarding, confidentiality, and GDPR requirements.

Who the School is Looking For

The school is keen to hear from candidates who are passionate about supporting young people and making a positive difference to their educational experience.

You should have:

• Previous experience working with children or young people, ideally within a secondary school setting.
• Experience using MIS systems such as SIMS, Arbor or Bromcom.
• Excellent communication and interpersonal skills.
• Confidence communicating professionally with parents/carers and external professionals.
• Strong organisational skills and attention to detail.
• The ability to manage sensitive information confidentially.
• A proactive, supportive, and solution‑focused approach.
• The ability to build positive relationships with students and encourage engagement.
• Good IT skills, including confidence using databases and school systems.
• Knowledge of attendance procedures, safeguarding, or pastoral support is desirable.

Why Apply?

• Join a supportive and welcoming secondary school in Hillingdon.
• Make a direct impact on improving student attendance and outcomes.
• Work closely with an experienced pastoral and safeguarding team.
• Develop valuable experience within school attendance and student support.
• Build strong relationships with students, families, and education professionals.
• Full‑time, term‑time role starting September 2026.
• Excellent opportunity for long‑term progression within education.