Attendance Officer - Secondary School

Supply Heroes; Birmingham; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Free on-site parking

Job summary

Supply Heroes is seeking an Attendance Officer for a welcoming secondary school in Perry Barr, Birmingham. The role is full-time and long-term, starting September 2026, with the potential for a permanent appointment for the right candidate.

You will monitor attendance, work with families to remove barriers to learning, and support pastoral and safeguarding teams to promote high attendance and student wellbeing. A DBS check and safeguarding compliance are expected components of the role.

Qualifications

• Experience in attendance-related roles within a school environment.
• Excellent communication and interpersonal skills.
• Strong administration, data management and IT skills.
• Commitment to safeguarding and student welfare.

Responsibilities

• Monitor and analyse attendance data to identify trends and concerns.
• Follow up on student absences and punctuality issues.
• Work with students and families to improve attendance and engagement.
• Conduct attendance interventions and support early help strategies.
• Liaise with teaching staff, pastoral teams and external agencies.
• Maintain accurate attendance records and reports.

Skills

Attendance data analysis

Communication skills

IT skills

Confidentiality

Job description

Attendance Officer

Location: Perry Barr, Birmingham
Job Type: Full Time, Long Term (Potential Permanent Opportunity)
Start Date: September 2026
Salary: Competitive, dependent on experience

Attendance Officer - Secondary School

A welcoming and inclusive Secondary School in Perry Barr, Birmingham is seeking an experienced and committed Attendance Officer to join its pastoral team from the beginning of the new academic year in September 2026.

This is a fantastic opportunity for a passionate Attendance Officer to make a real difference to the lives of young people by promoting excellent attendance, supporting student wellbeing, and working closely with families to remove barriers to learning.

The role is full time and long term, with the potential to become permanent for the right candidate. The school has been rated 'Good' by Ofsted and is recognised for its strong pastoral support, inclusive ethos, and commitment to student success.

The Role

As Attendance Officer, you will play a vital role in helping students develop positive attendance habits and ensuring they are fully engaged in their education.

Working as part of a dedicated pastoral and safeguarding team, you will support students and families, monitor attendance data, identify concerns, and implement effective interventions to improve attendance and punctuality across the school.

Key responsibilities include:

• Monitoring and analysing attendance data.
• Following up on student absences and punctuality concerns.
• Working closely with students and families to improve attendance.
• Conducting attendance interventions and supporting early help strategies.
• Liaising with teaching staff, pastoral teams, safeguarding leads, and external agencies.
• Supporting wider pastoral provision across the school.
• Maintaining accurate attendance records and reports.
• Helping to promote a culture of high attendance and positive engagement in learning.

The Ideal Candidate

The successful candidate will:

• Have previous experience as an Attendance Officer, Attendance Administrator, Pastoral Officer, Family Support Worker, or similar role within a school environment.
• Be self-motivated, organised, and compassionate.
• Have excellent communication and interpersonal skills.
• Be confident working with students, parents, carers, and external professionals.
• Have strong administration, data management, and IT skills.
• Be professional, approachable, and able to maintain confidentiality.
• Have a good standard of literacy and written communication.
• Be committed to supporting student welfare, safeguarding, and educational outcomes.

What the School Offers

• A welcoming and supportive school community.
• A strong pastoral and safeguarding team.
• Students who are enthusiastic and eager to learn.
• Excellent CPD and professional development opportunities.
• Comprehensive induction and ongoing training.
• Highly supportive leadership and staff.
• Opportunities for career progression and promotion.
• A positive and stimulating working environment.
• A culture that values diversity, equality, and inclusion.
• Free on-site parking.
• A genuine opportunity to secure a permanent role.

Why Apply?

This is an excellent opportunity to join a thriving and growing secondary school where attendance and student wellbeing are at the heart of school improvement. The successful candidate will have the opportunity to make a lasting impact on students' educational journeys while developing their own career within a supportive and forward-thinking environment.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in line with the DfE statutory guidance Keeping Children Safe in Education . Therefore, applicants will be subject to a variety of checks, including an enhanced DBS check (unless on the update service) along with a variety of others including an online search as part of our due diligence on shortlisted candidates. This job advert is exempt from the Rehabilitation of Offenders Act 1974 and complies to the amendments to the Exceptions Order 1975, 2013 and 2020.

Supply Heroes is an equal opportunities employer with a zero‑tolerance approach to discrimination, bullying or harassment on grounds of sex, age, race, marital status, pregnancy and maternity, disability, sexual orientation, gender identity, gender expression, gender reassignment, sex characteristics, religion or beliefs.