Attendance Officer

Academics; Rochester; On-site; GBP 22,000 - 28,000; Full time

Job summary

Academics Ltd in Rochester is supporting a welcoming school to appoint an Attendance Officer responsible for monitoring pupil attendance, liaising with parents, carers and staff, and maintaining accurate attendance records.

You will use the school's MIS (SIMS/Arbor/Bromcom or similar) to track patterns, escalate concerns and support attendance strategies while upholding safeguarding and confidentiality at all times.

Qualifications

• Previous experience working within a school environment - essential.
• Experience within attendance, school administration, pastoral support or a related role.
• Experience using SIMS, Arbor, Bromcom or another school MIS.
• A good understanding of school attendance procedures and safeguarding.
• Excellent communication and interpersonal skills.
• Strong organisational skills and excellent attention to detail.
• Confidence communicating with parents, carers, pupils and colleagues.
• The ability to manage sensitive and sometimes challenging conversations professionally.
• A proactive and organised approach, with the ability to work independently.
• Reliability, professionalism and a genuine commitment to supporting pupils.
• An Enhanced DBS on the Update Service, or willingness to obtain one, is required.

Responsibilities

• Monitor daily attendance and ensure records are accurate and up to date.
• Follow up on unexplained and persistent absences with parents and carers.
• Record and update attendance information using the school's MIS.
• Identify attendance patterns and emerging concerns.
• Work closely with pastoral staff, teachers and the Senior Leadership Team.
• Support the implementation of attendance strategies and interventions.
• Produce attendance reports and maintain accurate records.
• Build positive and professional relationships with parents and carers.
• Escalate attendance concerns appropriately and in line with school procedures.
• Provide general administrative support within the school office when required.
• Maintain confidentiality and follow safeguarding procedures at all times.

Skills

Communication

Organisational skills

Attention to detail

Independent working

Interpersonal skills

Tools

SIMS

Arbor

Bromcom

Job description

Attendance Officer - Rochester

Full-time | Term-time only | Temp-to-Perm | Immediate Start

Academics Ltd are delighted to be working with a supportive and welcoming school in Rochester, who are seeking an experienced Attendance Officer to join their busy school administration team.

The Role

As Attendance Officer, you will take responsibility for monitoring and improving pupil attendance, working closely with parents, carers and school staff to identify concerns and put appropriate support in place.

• Monitoring daily attendance and ensuring school records are accurate and up to date.
• Following up on unexplained and persistent absences with parents and carers.
• Recording and updating attendance information using the school's MIS.
• Identifying attendance patterns and emerging concerns.
• Working closely with pastoral staff, teachers and the Senior Leadership Team.
• Supporting the implementation of attendance strategies and interventions.
• Producing attendance reports and maintaining accurate records.
• Building positive and professional relationships with parents and carers.
• Escalating attendance concerns appropriately and in line with school procedures.
• Providing general administrative support within the school office when required.
• Maintaining confidentiality and following safeguarding procedures at all times.

About You

The successful candidate will ideally have:

• Previous experience working within a school environment - essential.
• Experience within attendance, school administration, pastoral support or a related role.
• Experience using SIMS, Arbor, Bromcom or another school MIS.
• A good understanding of school attendance procedures and safeguarding.
• Excellent communication and interpersonal skills.
• Strong organisational skills and excellent attention to detail.
• Confidence communicating with parents, carers, pupils and colleagues.
• The ability to manage sensitive and sometimes challenging conversations professionally.
• A proactive and organised approach, with the ability to work independently.
• Reliability, professionalism and a genuine commitment to supporting pupils.
• An Enhanced DBS on the Update Service, or willingness to obtain one, is required.

What We Offer

Full-time, term-time only opportunity.

Immediate start available.

Temp-to-perm opportunity with the potential to secure a permanent position.

Support from the dedicated Academics Ltd team throughout your placement.

Salary will be determined by the successful candidate's qualifications and relevant experience, and will be in accordance with the client's pay policy