Attendance Officer

Leicestershire County Council; Loughborough; On-site; GBP 29,000 - 31,000; Full time

Job summary

Leicestershire County Council's Oakfield Short Stay School site is looking for a dedicated Attendance Officer to support pupils and families and raise attendance levels. The role is term-time, permanent, with 37 hours per week across multiple sites and a DBS check is required.

You will work in a trauma-informed, child-centered team, delivering interventions, coordinating with agencies and contributing to inclusive education for pupils who struggle in mainstream settings.

Qualifications

• Equivalent to NVQ 3 level qualification or relevant experience.
• Experience with pupils with special educational needs in school or PRU.
• Experience supporting pupils with low attendance and removing barriers.
• Experience working with external agencies.
• Experience in administration and IT (MS Office).
• Excellent communication, reliability and confidentiality.

Responsibilities

• Assist with planning, delivery and evaluation of pupil and family interventions.
• Run programmes for parents to develop knowledge of child development.
• Develop information and training packs for parents with agencies.
• Promote inclusion and ensure pupils feel valued and supported.

Skills

Attendance support

Pupil engagement

Interagency collaboration

Administration experience

IT skills (MS Office)

Communication skills

Confidentiality

Education

NVQ 3 level or equivalent

Job description

Job Description

Organisation: Leicestershire County Council

Work Location: Oakfield Secondary Provision based at either our: Shepshed site LE12 9DB, Loughborough site LE11 3DU, Glenfield site LE3 8BQ or Hinckley site LE10 0PR

Salary: £28,605 - £31,029 per annum (pro rata for part-time) Pay award pending

Working Hours: 37 hours Term time

Contract Type: Permanent

Closing Date: 16th September 2026

Interview Date(s): TBC

Oakfield Short Stay School is Leicestershire's provision for primary and secondary school aged children who are at risk, or who have been permanently excluded from school. You will be part of a vital team in an exciting period of development, working with us to meet the needs of children and young people in the Secondary phase who struggle to manage in mainstream and need a different offer of education to secure their successful next steps.

About the Role

To work as a member of the school attendance team to provide appropriate support primarily in relation to school/college attendance management. Our students have a variety of learning needs and learn in small groups. We are looking for a person who is creative, flexible, holistic, and has trauma-informed approach, to raise engagement and inspire our children to achieve remarkable outcomes. You will be at the heart of our mission, supporting us to engage our pupils and achieve high rates of attendance. The role would suit someone with excellent communication and interpersonal skills who can inspire others. Many of our young people present with challenging behaviour, and we are looking for someone who can demonstrate strong empathy and ability to intrinsically connect with pupils.

Key Responsibilities

• Teach and Inspire: To assist with the planning, delivery and evaluation of pupil and family based interventions, including identifying how the pupils can best be supported.
• Support Reintegration: To run programmes for individuals or groups of parents to help develop their knowledge, confidence and capacity in the understanding of child development
• Collaborate with Agencies: To support and develop best practice through a range of methods, including the development and maintenance of information and training packs for parents
• Promote Inclusion: Demonstrate a commitment to inclusion, ensuring all pupils feel valued and supported.

A DBS enhanced check for a regulated activity is required for this post.

For information on our approach to the recruitment of ex-offenders, please see our policy statement.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Equivalent to NVQ 3 level qualification or relevant experience
• Experience of working with pupils with special educational needs in a school, pupil referral unit or special school
• Experience of supporting pupils who have low attendance in school or delivering interventions that remove barriers to education.
• Experience of working with external agencies
• Experience in administration
• High standard of IT skills including software packages (e.g. Microsoft Office)
• Communication skills, Reliability, Ability to maintain confidentiality

In addition, we also expect you to share our commitment to our values and will ask you to evidence when you have demonstrated them as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Visits are strongly encouraged.

Kevin Curtis - Assistant Headteacher

Telephone - 01163057981

Email: [e-mail]

About Us

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone.

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it's like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process

Our Organisational Values

Our Employee Benefits

Working for Us