Attendance Improvement Specialist

NHS Ayrshire & Arran; Crosshouse; On-site; GBP 21,000 - 25,000; Full time

Job summary

NHS Ayrshire & Arran is seeking two Promoting Attendance Assistants based at Lister Street, University Hospital Crosshouse. The roles are fixed-term for 12 months and require working 36 hours per week with flexible arrangements including job share. A UK driving licence is essential.

From 1 April 2026, NHS Scotland adjusts full-time hours to 36 per week. You will support absence management, audit data, and assist managers to progress formal processes, collaborating with occupational health to

Qualifications

• Educated to HNC/HND level or equivalent qualification or experience.
• Knowledge of NHS Scotland Workforce Attendance Management Policy and experience of its application.
• Ability to manage competing priorities and work to deadlines.
• Excellent numeracy skills.
• IT, Internet and keyboard skills with a knowledge of the full MS Office Suite.
• Knowledge of databases and HR information management systems.
• Strong communication skills, oral and written.
• Ability to work confidently with a wide range of people and build relationships within short timescales.
• Influencing and negotiating skills.
• Capacity to be flexible across all areas of work.

Responsibilities

• Provide comprehensive and confidential absence management support to line managers and staff across the organisation.
• Carry out audit processes, data gathering and analysis and support line managers to undertake formal meetings with a focus on attendance improvement.
• Collaborate with managers, staff side and occupational health to achieve attendance targets.

Skills

Excellent numeracy

Strong communication

IT & MS Office

HR information systems

Relationship building

Influencing

Flexibility

Education

HNC/HND or equivalent

Tools

MS Office

Job description

NHS Ayrshire & Arran is seeking two Promoting Attendance Assistants based at Lister Street, University Hospital Crosshouse. The roles are fixed-term for 12 months and require working 36 hours per week with flexible arrangements including job share. A UK driving licence is essential.

From 1 April 2026, NHS Scotland adjusts full-time hours to 36 per week. You will support absence management, audit data, and assist managers to progress formal processes, collaborating with occupational health to