Attendance & Communications Officer

eTeach UK Limited; Epsom; On-site; GBP 15,000 - 17,000; Part time

Benefits offered by this job

LGPS

Autumn half-term break

Wellbeing programme

Vivup benefits scheme

On-site parking

Job summary

St Martin's C of E Schools is seeking an Attendance & Communications Officer to support pupils and families. You will monitor attendance, manage communications, and handle front-of-house administration, working closely with senior leaders, teachers and external agencies to promote good attendance and wellbeing.

The role is term-time, 23 hours per week, with fixed pattern Mon–Fri mornings and Tue–Wed mornings; permanent contract.

Qualifications

• Essential GCSE English and Maths at Grade C/4 or above.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Ability to work accurately with data and confidential information.
• Competent user of Microsoft Office applications.
• Ability to prioritise workload and work independently.
• Strong interpersonal skills with pupils, parents and colleagues.
• A DBS on the update service or willingness to complete a new one.

Responsibilities

• Attendance Monitor and analyse pupil attendance, ensuring registers are accurate and completed correctly.
• Track attendance concerns and maintain detailed records of actions and interventions.
• Manage Leave of Absence requests and attendance-related correspondence.
• Coordinate Penalty Notice documentation and liaise with the relevant local authority teams.
• Arrange and support attendance meetings with parents, teachers and senior leaders.
• Prepare attendance reports for Senior Leaders, Governors and external agencies.
• Maintain attendance records within the school MIS (Arbor) and CPOMS.
• Support the monitoring of pupils on reduced timetables and those requiring targeted attendance support.
• Work collaboratively with school leaders to promote excellent attendance across the school community.
• Produce and distribute the school newsletter.
• Coordinate communications with parents through SchoolComms and other platforms.
• Update and maintain key content on the school website and calendar.
• Support annual Arbor administration processes.
• Respond professionally to enquiries from parents, staff and visitors.
• Provide efficient administrative support to the wider school team.
• Support reception and front-of-house functions when required.

Skills

Excellent organisational skills

Strong written and verbalcommunication

Data handling

MS Office proficiency

Prioritisation

Interpersonal skills

DBS check required or willing

Independent working

Education

GCSE English and Maths at grade C/4 or above

Tools

Arbor

CPOMS

SchoolComms

Job description

About this Role

Job Title: Attendance & Communications Officer Salary: £15,406 - £16,803 pro rata per annum (FTE £28,769 - £30,819) Hours: Term-time only (38 weeks), 23 hours per week Work Pattern: Mon, Fri 08:30 – 16:00 (includes 30 mins of unpaid break) Tues, Wed 08:30 – 13:00 work pattern could be flexible Contract: Permanent

Overview Are you highly organised, approachable and passionate about supporting children to achieve their full potential? We are looking to appoint a dedicated and proactive Attendance & Communications Officer to join our friendly and supportive team at St Martin's C of E Schools. This is a rewarding and varied role that sits at the heart of school life, combining attendance management, family liaison, school communications and general administration. The successful candidate will play a key role in promoting excellent attendance, supporting pupil wellbeing, building positive relationships with families, and ensuring clear and effective communication across our school community. You will work closely with senior leaders, teachers, parents and external agencies to help every child thrive. This role offers an excellent opportunity for someone who enjoys working with people, managing information accurately and making a genuine difference to children's educational outcomes.

The Role (Purpose)

Lead on the daily monitoring and administration of attendance across the Infant and Junior Schools. Act as a key point of contact for attendance-related matters with parents, staff and external agencies. Identify attendance concerns and support appropriate interventions to improve outcomes for pupils. Produce attendance reports and analyse data to support school improvement. Coordinate a range of school communications including newsletters, website updates and parent communications. Provide professional front-of-house and administrative support as part of the wider office team.

Key Responsibilities

• Attendance Monitor and analyse pupil attendance, ensuring registers are accurate and completed correctly.
• Track attendance concerns and maintain detailed records of actions and interventions.
• Manage Leave of Absence requests and attendance-related correspondence.
• Coordinate Penalty Notice documentation and liaise with the relevant local authority teams.
• Arrange and support attendance meetings with parents, teachers and senior leaders.
• Prepare attendance reports for Senior Leaders, Governors and external agencies.
• Maintain attendance records within the schools Management Information System (Arbor) and CPOMS.
• Support the monitoring of pupils on reduced timetables and those requiring targeted attendance support.
• Work collaboratively with school leaders to promote excellent attendance across the school community.

Communications & Administration

• Produce and distribute the school newsletter.
• Coordinate communications with parents through SchoolComms and other communication platforms.
• Update and maintain key content on the school website and calendar.
• Support annual Arbor administration processes.
• Respond professionally to enquiries from parents, staff and visitors.
• Provide efficient administrative support to the wider school team.
• Support reception and front-of-house functions when required.

Person Specification (Requirements)

• Essential GCSE English and Maths at Grade C/4 or above.
• Excellent organisational and administrative skills.
• Strong written and verbal communication skills.
• Ability to work accurately with data and confidential information.
• Competent user of Microsoft Office applications.
• Ability to prioritise workload and work independently.
• Strong interpersonal skills with the ability to build positive relationships with pupils, parents and colleagues.
• A positive, flexible and professional approach.
• A DBS on the update service or willingness to complete a new one.
• Desirable / Highly Desirable Previous experience working within a school environment.
• Experience of attendance monitoring, reporting and intervention.
• Knowledge of Arbor, CPOMS and SchoolComms.
• Understanding of school attendance guidance and statutory requirements.

What We Offer

• A welcoming and supportive staff team.
• Children who are enthusiastic, polite and eager to learn.
• Opportunities for professional development and training.
• Local Government Pension Scheme (LGPS).
• Two-week Autumn half-term break.
• Employee wellbeing support programme.
• Vivup employee benefits scheme.
• On-site parking (subject to availability).
• The opportunity to play a vital role in improving outcomes for children and families.

Apply Closing date for applications: Tuesday 17 November 2026 at 09:00

Interviews: from Wednesday 18 November 2026 Visits to the school are warmly welcomed and can be arranged via the School Admin Manager, Emma Dennis. We reserve the right to interview suitable candidates before the closing date.

Safeguarding Information St Martin's C of E Schools are committed to safeguarding and promoting the welfare of children and young people. The successful applicant will be subject to an enhanced DBS check, online searches and all other safer recruitment checks in line with Keeping Children Safe in Education. Shortlisted applicants will be asked to complete a self-declaration of their criminal record or any information that would make them unsuitable to work with children. It is an offence to apply for this role if applicants are barred from engaging in regulated activity relevant to children.