Athlete-First Store Manager | Lead Service & Growth

Castore; York and North Yorkshire; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Global sporting partners

Career development

Job summary

Castore is seeking a Store Manager to lead a store team in delivering a premium customer experience while driving sales and brand standards. You will empower staff with the knowledge and tools to excel, and you will oversee daily store operations from front to back of house.

You will focus on coaching for service excellence, managing stock flow, and achieving sales targets in a fast-paced, high-growth retail environment.

Qualifications

• Ideally supervisory/management experience in a customer-facing environment.
• Retail exposure is beneficial.
• Ability to perform in a sales-targeted environment.

Responsibilities

• Inspire and coach the team to deliver a customer-first experience.
• Ensure front and back-of-house operations run smoothly.
• Drive sales, conversion, and KPI performance.
• Manage stock flow, returns and size availability.

Skills

Customer service

Team leadership

Sales driven

Communication

CRM awareness

Tools

Retail software

Job description

Castore is seeking a Store Manager to lead a store team in delivering a premium customer experience while driving sales and brand standards. You will empower staff with the knowledge and tools to excel, and you will oversee daily store operations from front to back of house.

You will focus on coaching for service excellence, managing stock flow, and achieving sales targets in a fast-paced, high-growth retail environment.