AST Housing Support Worker (x2) - Hull AST

Target Housing Ltd; Hull and East Yorkshire; On-site; GBP 22,000 - 25,000; Full time

Benefits offered by this job

28 days annual leave plus Bank Holidays

Mileage reimbursement

Training and development opportunities

4% employer pension contribution

Job summary

Target Housing Ltd in Hull is seeking a compassionate Housing Support Worker for their AST Project. You will manage a caseload, providing emotional and practical support to tenants, helping them maintain their accommodation and develop independent living skills.

The ideal candidate will have experience working with vulnerable individuals and be knowledgeable in housing support services. This full-time position offers 28 days annual leave, Mileage reimbursement, and opportunities for training and development.

Qualifications

• Full UK driving licence and access to your own vehicle.
• Right to work in the UK.
• Understanding of support planning and welfare benefits.

Responsibilities

• Deliver person-centred housing support.
• Develop and review support plans.
• Liaise with external agencies.

Skills

Communication and relationship-building skills

Experience or understanding of working with vulnerable people

Knowledge of supported housing

Job description

Housing Support Worker – AST Project

Hull | Full-Time, Permanent | Monday–Friday, 9am–5pm

At Target Housing, we've been transforming lives through housing and support for over 30 years. As a charity and registered social landlord, we provide trauma-informed services that help people overcome challenges, sustain tenancies, and achieve greater independence.

About the Role

We're looking for a compassionate and motivated Housing Support Worker to join our Assured Shorthold Tenancy (AST) Project in Hull. You'll manage a caseload of tenants across Hull, providing practical and emotional support to help them maintain their accommodation and build the skills needed for independent living. You'll support people with budgeting, benefits, tenancy management, goal setting, and accessing local services, while working closely with partner agencies to deliver coordinated support.

Key Responsibilities

• Deliver person-centred housing support and key working.
• Develop and review support plans and risk assessments.
• Support tenants to manage finances, benefits, and household responsibilities.
• Help residents understand and meet their tenancy obligations.
• Monitor tenancy sustainment, rent payments, and property standards.
• Liaise with external agencies including probation, local authorities, and support services.
• Maintain accurate records and contribute to service development activities.

Essential

• Full UK driving licence and access to your own vehicle.
• Right to work in the UK (we do not offer sponsorship).
• Experience or understanding of working with vulnerable people.
• Knowledge of supported housing, tenancy sustainment, or housing support services.
• Understanding of support planning, risk assessment, and welfare benefits.
• Strong communication and relationship‑building skills.

Why Join Target Housing?

• 28 days annual leave plus Bank Holidays, rising to 33 days with service.
• Mileage reimbursement.
• Training and development opportunities.
• Access to Westfield Health and Lifetime Financial membership.
• Eligibility for a Blue Light Card.
• 4% employer pension contribution.
• Supportive team culture with regular supervision and development opportunities.

Additional Information

This role is subject to an Enhanced DBS check, 2 satisfactory employment references (one must be your current/most recent employer, a valid driving licence, and access to a roadworthy vehicle, as well as proof of valid MOT and business insurance).

For more information, please contact: [e-mail]