Associate Store Leader, Skp Wuhan

ON RUNNING; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports brand in the City of London is seeking an experienced store manager to oversee operations, including inventory management and customer engagement. The ideal candidate should have 3-5 years of experience in customer-oriented roles and be proactive in creating a positive shopping experience. Being a native Chinese speaker with fluency in English is preferred. A passion for sports and retail experience, particularly in fashion, is a strong plus.

Qualifications

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities.
• Native Chinese speaker with English fluency, able to work flexible hours.
• Retail operational experience in the sports or fashion industry is a plus.

Responsibilities

• Oversee all store related operations from inventory management to customer flows.
• Ensure internal team responsibilities are fulfilled and provide product training.
• Engage with consumers and convey brand story along with values.

Skills

Customer service

Team collaboration

Organizational skills

Interpersonal skills

Communication skills

Proactive problem-solving

Job description

In short

On's Direct-to-consumer (DTC) team, as a core part of business, condenses and presents the brand's commitment and vision to movement. We will face consumers directly, interacting closely with them and conveying On's brand story and core values and passion for sports. We are committed to providing a passionate, professional, diverse and inclusive experience to every consumer.

Welcome to join On and lead your self-development for a long-term career plan. We look forward to achieving long-term win-win results through our mutual efforts.

You will oversee all store related operations from inventory management to IT systems to customer flows and product training, as well as all internal team related responsibilities.

Your story

• 3-5 years' experience in a customer-oriented setting with managerial responsibilities included, positive, optimistic, energetic in the spirit of exploring the unknown.
• You are proactive to listen and provide help and suggestions to others, and are committed to providing consumers with a WOW experience.
• You are willing to receive and give feedback because you believe it is the foundation and motivation for your self-growth.
• An entrepreneurial spirit and exceptional organizational skills to proactively anticipate future store needs.
• A collaborative team player with strong interpersonal, hospitality and communication skills.
• Native Chinese speaker with ability to read and write in English fluently. Able to work on weekends, evenings and holidays as needed.
• A sports lover with regular exercise habits and passion for doing movement, loving to run is a strong plus.
• Retail operational experience in the sports or fashion industry is a strong plus.