Associate Project Manager

FIRST; Greater London; Hybrid; GBP 40,000 - 56,000; Full time

Benefits offered by this job

Private Medical Insurance

28 Days Annual Leave

20 Days of Sick Pay

Enhanced Parental Leave

Wellness Stipend

Headspace access

Life Insurance

Employee Assistance Program

Cycle to Work Scheme

Season Ticket Loan

Pension Scheme Enhancements

Discretionary Bonus Structure

Global Opportunities

Job summary

FIRST, a leading global brand experience agency, seeks an Associate Project Manager to support clients with events and conferences, guiding them from briefing through post‑event reconciliation. You will oversee plans, collateral, registrations, travel, venues, AV, and vendor coordination for virtual, in‑person and hybrid formats.

Onsite travel is required domestically and abroad. You will partner with Marketing, Production, Event Technology, Data and Legal to ensure compliant, high‑quality

Qualifications

• Proven ability to manage multiple events from briefing to wrap‑up.
• Strong planning, budgeting, and stakeholder coordination skills.
• Experience with virtual, in‑person and hybrid events is preferred.

Responsibilities

• Full life‑cycle planning and execution of multiple events across virtual, in‑person and hybrid formats.
• Manage budgets, invoices, and post‑event reconciliation.
• Coordinate venue selection, contracts, AV, travel, and catering with vendors.
• Collaborate with Marketing, Production, Event Technology, Data and Legal teams.
• Plan virtual platforms, timelines, invitations, and attendee communications.
• Travel for site inspections and on‑site management as required.
• Track time and contribute to post‑event reviews for improvements.

Skills

Project management

Communication

Leadership

Negotiation

Travel readiness

Client management

Tools

Cvent

Webex

Zoom

PowerPoint

Excel

Job description

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognized for excellence, recent honors included 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Associate Project Manager is responsible for supporting clients with both internal and client-facing events and conferences, delivering exceptional service through effective project management and creative solutions. This role involves overseeing all aspects of event operations, from initial briefing to post-event reconciliation. Key responsibilities include managing project plans, collateral, registration, transportation, hotel accommodations, entertainment, food and beverage, audio/visual needs, webcasts, staging, speaker coordination, and event execution.

There is a requirement for onsite events to travel domestically or abroad as required.

Your Contributions

• Full life‑cycle planning and execution of multiple key events in a virtual, in-person and hybrid capacity
• Financial management, including: budget development and management, expense management and invoice processing, timely post-meeting reconciliation and final financial reporting
• Sourcing, negotiating and managing site selections, contract management for venues and suppliers
• Coordinate registration, food and beverage, transportation, hotel accommodations, entertainment, gift selection, audio/visual needs, webcasts, staging and speaker selection for all programs; strong focus on vendor management
• Work seamlessly with key internal partners on event deliverables (i.e. Marketing for print and digital design and collateral elements, Production on Audio Visual, Event Technology team on web builds, data team on attendee management, Legal and Compliance as required, etc.)
• Virtual event planning and project management including confirming appropriate virtual platform, creation of timelines, invitation process, thorough and regular communications to attendees, suppliers and stakeholders
• Ensure adherence to the client’s standards of operation and policies and that compliance and risk guidelines are followed
• Travel when applicable for site inspections and on‑site management of live events to ensure full coordination of logistics and on‑site teams for in‑person events
• Post event wrap up including final attendees, budget reconciliation, observations, as well as client debriefs for year over year improvements
• Track time spent to projects to accurately reflect the work being done
• Co‑plan with colleagues and the client on larger scale programs; strong team player
• Share knowledge of best practices, new suppliers, services and venues

What We Are Looking For

• Proficient with Microsoft Office applications such as PowerPoint and Excel
• Motivated, self‑starter, ability to work independently and project plan; ability to think innovatively
• Excellent project management skills with the ability to manage multiple projects simultaneously; proven ability to work well under pressure to meet established deadlines
• Virtual event experience preferred – Webex and Zoom experience a plus
• Leadership/influencing/negotiation and decision‑making skills
• Resourceful individual with the ability to take direction and work independently; be proactive with ideas and creative solutions
• Customer focus, approachable; ability to adjust to client needs and style and deepen relationships in support of their programs; adapt to ever changing demands and different client work styles
• Strong oral and written communication skills
• Ambitious, proactive and highly organized
• Willing to travel to various locations for site‑visits and on‑site management of events
• Experience working with large and complex databases preferred, Cvent experience preferred
• Knowledge of venues and suppliers in key European cities

At FIRST, we believe that the passion, creativity, and commitment of our teams drive our success. That's why we offer a range of benefits and perks to support your personal and professional growth

• Private Medical Insurance with BUPA from day one
• 28 Days Annual Leave PLUS Bank Holidays
• 20 Days of Sick Pay each Year
• Enhanced Parental Leave (Maternity & Paternity)
• Wellness Stipend
• Complimentary access to Headspace, Rocket Lawyer & Maven
• Life Insurance
• Employee Assistance Program (EAP)
• Cycle to Work Scheme
• Season Ticket Loan
• Pension Scheme Enhancements
• Discretionary Bonus Structure
• Global Opportunities: With a presence in 7 countries worldwide, including headquarters in London, New York, and Singapore, you may have the opportunity to work on exciting projects across different locations.

FIRST is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. FIRST is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We stand firm: FIRST will not tolerate discrimination or harassment based on any of these characteristics. If any candidate feels that they are unable to meet the requirements of the role, please get in touch to discuss adjustments or other suitable roles.