Associate Professional Services Consultant

LexisNexis Risk Solutions; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Project-Program Management Associate Professional Services Consultant. In this role, you will be part of an international team dedicated to delivering high-quality implementations for clients. Your expertise in project management and technical implementation will be crucial in ensuring that Fircosoft applications are installed and configured to meet specific requirements. This is an exciting opportunity to engage with diverse clients and contribute to their success by providing technical training and knowledge transfer. If you are passionate about risk solutions and customer satisfaction, this role is perfect for you!

Qualifications

• Experience in project management and technical implementation is essential.
• Strong stakeholder management skills are required.

Responsibilities

• Manage project requirements and ensure customer satisfaction throughout.
• Oversee the installation of Fircosoft products to meet client needs.

Skills

Project Management

Technical Implementation

Stakeholder Management

Tools

Fircosoft

Job description

Project-Program Management
Associate Professional Services Consultant

• Contract Type: Regular
• Schedule: 35
• Job ID: R90489

About the Business

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com.

About our Team

You will be part of an international team delivering implementations for LexisNexis Risk Solutions clients.

About the Role

As a senior consultant you will deliver installs and configures of all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.

Responsibilities

1. Ensuring project management work is well defined and changes to requirements are managed. Issues arising are tracked and dealt with in a timely fashion, customer satisfaction is attended to throughout the engagement.
2. Overseeing the planning, development and installation of Fircosoft products to meet the clients’ business needs.
3. Showing a good understanding of compliance and sanctions risk management, relating it to product and service within the firm.
4. Understanding customer use cases and requirements and in turn apply best practices for those customer implementations.
5. Delivering, installing, and configuring all Fircosoft applications to specified requirements and provide technical training and transfer of knowledge.
6. Determining the types of products and services required by clients and troubleshooting customer issues during implementation.

Requirements

1. Have project management skills and experience.
2. Have significant exposure to technical implementation.
3. Have a vast range of technical knowledge.
4. Demonstrate good internal and external stakeholder management experience.

Learn more about the LexisNexis Risk team and how we work here

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. EEO is the Law Supplement. Pay Transparency.