Associate Operations Manager

Leeds; Leeds; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Generous pension scheme

Health & Wellbeing facilities

Personal development courses

On-site childcare

Staff discounts

Job summary

University of Leeds IT is seeking an Associate Operations Manager to lead, coach and develop a growing technical team on the campus with scope for hybrid/flexible working arrangements. This developmental role offers mentoring from IT Operations Managers and Technical Leads, with opportunities to progress to higher graded management.

The role emphasizes people management over hands-on technical work, supporting delivery of the University strategy through effective adoption of digital technologies

Responsibilities

• Lead, coach and develop IT technical teams on campus.
• Collaborate with Technical Leads on task management, prioritisation and technical direction.

Job description

This job is only available to University of Leeds staff. It may be released externally should we not appoint internally. Interviews are expected to be held on the 15th December 2026 This role is open to University of Leeds employees only This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements. This is an exciting time to join IT as we work towards our vision to "empower colleagues and students to embrace University values, be successful in their endeavours and support the delivery of the University strategy through effective adoption and use of digital technologies". Our people are central to that ambition and this role provides the opportunity to make a difference to the experience, capability and success of colleagues delivering the University's digital service. We have a number of Operations Managers to lead, coach, and develop many of our technical team members, ensuring they are engaged, motivated, and working in alignment with University and departmental objectives. Operations Managers work in partnership with Technical leads who provide task management and prioritisation and technical direction and leadership. The Associate Operations Manager role is a developmental role where you will work alongside and receive support, guidance and mentoring from IT Operations Managers, other IT Managers and Technical Leads. The ideal candidate for Associate Operations Manager will be a passionate leader with some line management and team development experience, with the attributes and desire to build on this experience and develop in a people management role. The role will provide the postholder with the experience and skills to apply for a higher graded management and leadership role when such an opportunity arises. This is a people management not a technical role and previous IT experience is a bonus rather than a requirement. Please note that this post may be suitable for sponsorship under the Skilled Worker visa route but first-time applicants might need to qualify for salary concessions. For more information please visit: www.gov.uk/skilled-worker-visa.

• o 26 days holiday plus approx.16 Bank Holidays/days that the University is closed by custom (including Christmas) - That's 42 days a year!
• o Generous pension scheme options plus life assurance
• o Health and Wellbeing: Discounted staff membership options at The Edge, our state-of-the-art Campus gym, with a pool, sauna, climbing wall, cycle circuit, and sports halls.
• o Personal Development: Access to courses run by our Organisational Development & Professional Learning team.
• o Access to on-site childcare, shopping discounts and travel schemes are also available.

And much more!