Associate Mental Health Practitioner

EAST LONDON NHS FOUNDATION TRUST; Greater London; On-site; GBP 24,000 - 31,000; Full time

Job summary

EAST LONDON NHS FOUNDATION TRUST is seeking an Associate Mental Health Practitioner to work across the Service directing smooth transitions and delivering high-level crisis care. The role involves robust assessment, risk assessment and decision making for people in crisis, with crisis safety planning under the guidance of registered clinicians.

You will take calls and text messages from patients and carers, triage appropriately, provide a high-quality mental health crisis support line, meet

Qualifications

• Robust assessment and risk assessment skills.
• Ability to provide crisis support and develop crisis safety plans under supervision.
• Triage calls/texts to the most appropriate professional.
• Sound decision making for people in crisis.

Responsibilities

• Taking calls and text messages from patients and carers with varying levels of Mental Health needs.
• Triaging calls and texts to ensure proper routing to the right professional.
• Provision of a high-quality Mental Health crisis support line.
• Meeting key performance indicators for call/text response times.
• Liaise with other professionals and agencies to support the person in crisis.

Skills

Risk assessment

Crisis support

Triage calls

Decision making

Interpersonal skills

Job description

We are seeking to recruit an Associate Mental Health Practitioner who will work across the Service as directed to provide and support smooth transitions between teams and a high level of experience for the person in crisis.

The Associate Practitioner will demonstrate robust assessment, risk assessment and management skills and possess sound decision making skills for people in a mental health crisis and will formulate crisis safety plans under the guidance of registered clinicians.

They will demonstrate an understanding of a range of brief interventions and be able to provide robust physical health checks or be willing to undertake training to do so.

They will be expected to work under supervision, with adherence to Trust procedures and policies, and to employ value based and socially inclusive practice.

• Taking calls and text messages from patients and carers with all levels and complexities of Mental Health needs
• Triaging calls and text messages ensuring they are dealt with by the most appropriate professional
• Provision of a high quality Mental Health crisis support line
• Meeting the key performance indicators set for answering calls and responding to text messages
• Liaise with other professionals and agencies as appropriate to support the person in crisis

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.