Associate Managing Consultant, Advisors & Consulting Services, Deploy

Mastercard Inc.; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

Mastercard is seeking an Office Manager to enable efficient operations within the AIH organization. You will provide business support to leadership and the broader team, coordinating meetings, travel, budgets, and critical projects to drive organizational effectiveness.

The role requires strong organizational skills, exceptional communication, and the ability to manage multiple priorities while maintaining discretion with sensitive information.

Qualifications

• Experience supporting senior leaders in a fast-paced environment.
• Strong organizational and project coordination skills with high attention to detail.
• Excellent written and verbal communication abilities.

Responsibilities

• Coordinate business operations and administrative activities across the AIH organization.
• Support leadership teams with meeting management, communications, reporting, and follow-up activities.
• Plan and coordinate team meetings, offsites, workshops, leadership reviews, and organizational events.
• Manage onboarding activities for new team members and support employee engagement initiatives.
• Assist with budget tracking, purchase orders, invoices, and other operational processes as required.
• Maintain organizational documentation, team communications, and distribution lists.
• Coordinate with internal stakeholders across HR, Finance, Facilities, Procurement, and Technology teams.
• Track key actions and priorities to help ensure timely execution of organizational objectives.
• Identify opportunities to improve operational processes and drive efficiencies across the team.
• Serve as a trusted partner to leadership and employees by providing proactive support and problem resolution.

Skills

Senior leadership support

Operations management

Project coordination

Stakeholder management

Event planning

Tools

Outlook

Teams

PowerPoint

Excel

Word

Job description

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary Associate Managing Consultant, Advisors & Consulting Services, Deploy Overview The AIH Office Manager plays a critical role in enabling the efficient operation of the AIH organization by providing business, operational, and administrative support to leadership and the broader team. This role serves as a central point of coordination across stakeholders, helping to drive organizational effectiveness through strong planning, communication, and execution. The successful candidate will ensure day-to-day business activities run smoothly while supporting key initiatives, events, and leadership priorities.

Role

• Coordinate business operations and administrative activities across the AIH organization.
• Support leadership teams with meeting management, communications, reporting, and follow-up activities.
• Plan and coordinate team meetings, offsites, workshops, leadership reviews, and organizational events.
• Manage onboarding activities for new team members and support employee engagement initiatives.
• Assist with budget tracking, purchase orders, invoices, and other operational processes as required.
• Maintain organizational documentation, team communications, and distribution lists.
• Coordinate with internal stakeholders across Human Resources, Finance, Facilities, Procurement, and Technology teams.
• Track key actions and priorities to help ensure timely execution of organizational objectives.
• Identify opportunities to improve operational processes and drive efficiencies across the team.
• Serve as a trusted partner to leadership and employees by providing proactive support and problem resolution.

All About You

The ideal candidate for this position should have:

• Experience supporting senior leaders and managing business operations in a fast-paced environment.
• Strong organizational and project coordination skills with exceptional attention to detail.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities simultaneously while meeting deadlines.
• Strong stakeholder management skills and the ability to work effectively across diverse teams.
• Experience coordinating events, meetings, travel arrangements, and team activities.
• Proficiency with Microsoft 365 applications including Outlook, Teams, PowerPoint, Excel, and Word.
• Ability to handle sensitive and confidential information with discretion and professionalism.
• A proactive, solutions-oriented mindset and strong sense of ownership.
• A collaborative approach with a passion for enabling team success and operational excellence.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.