Associate Manager, Joint Replacement

Stryker Group; City of Westminster; On-site; GBP 54,000 - 91,000; Full time

Job summary

Stryker's UK Joint Replacement division in London seeks an Associate Manager to support regional sales growth and customer experience excellence. You will lead through influence, coach colleagues and collaborate with the Senior Regional Sales Manager to drive commercial priorities across Greater London.

This 12-month fixed-term contract requires a commercially driven sales professional with a proven track record of hitting targets and strong stakeholder management.

Qualifications

• Proven success in sales, sales support or marketing roles with coaching or influencing colleagues.
• Strong track record of achieving/exceeding targets and contributing to team performance.
• Product and sales knowledge in medical devices or theatre environments is advantageous.
• Commercially aware with ability to support financial objectives and growth initiatives.
• Experience supporting sales forecasting, pipeline management and opportunity planning.
• Confident using CRM systems and Microsoft Office apps.

Responsibilities

• Partner with the London Senior Regional Sales Manager to deliver regional financial, commercial and performance objectives.
• Support forecasting, pipeline management and opportunity planning by identifying risks and actions.
• Contribute to the regional strategic plan and track progress of key initiatives.
• Collaborate with Mako and Enabling Technology teams to identify opportunities and strengthen the pipeline.
• Build strategic healthcare system relationships to support account development and growth.
• Support complex sales cycles involving multiple stakeholders across customer organisations.
• Lead through influence, modeling high performance and ownership.
• Coach and mentor colleagues to strengthen capability and effectiveness.
• Contribute to a high-performance culture through engagement and talent development.
• Work cross-functionally to ensure smooth order-to-cash and high customer service levels.
• Escalate customer, account and performance insights to senior management.
• Stand in for the Senior Regional Sales Manager during absences to maintain continuity.

Skills

Sales experience

Coaching

Influencing

CRM

MS Office

Strategic planning

Negotiation

Account management

Communication

Stakeholder management

Tools

CRM systems

Microsoft Office

Job description

Working within Stryker’s UK Joint Replacement division, the Associate Manager will support the London team in delivering regional sales growth, customer experience excellence and strong commercial execution. This role is suited to a commercially driven sales professional who can build trusted customer partnerships, contribute to team performance and demonstrate the leadership behaviours required to make healthcare better through Stryker’s industry-leading products and services.

Designed as a manager development opportunity, the role does not carry direct line management responsibility. Instead, the Associate Manager will lead through influence, collaboration and role modelling, working closely with the Senior Regional Sales Manager to support commercial priorities, coach colleagues and help strengthen capability across the team.

Key responsibilities summary:

The Associate Manager will contribute to forecasting, pipeline management, strategic account planning and Mako growth priorities, while supporting a high-performance culture through coaching, feedback and leadership without direct authority.

Essential duties & responsibilities:

• Partner with the London Senior Regional Sales Manager and wider team to deliver regional financial, commercial and performance objectives, including sales growth, Mako utilisation and market development.
• Support forecasting, pipeline management and opportunity planning by identifying risks, growth opportunities and actions required to improve execution.
• Contribute to the development and delivery of the regional strategic plan, supporting prioritisation, progress tracking and execution of key initiatives.
• Collaborate with Mako and Enabling Technology colleagues to identify customer-facing opportunities, strengthen the sales pipeline and support delivery of Mako growth priorities.
• Build and strengthen strategic healthcare system relationships, supporting customer partnerships, account development and long-term business growth.
• Support complex sales cycles involving multiple stakeholders, decision-makers and influencers across customer organisations.
• Lead through influence by role modelling high performance standards, encouraging ownership and supporting colleagues to execute effectively against regional priorities.
• Coach and mentor colleagues by providing guidance, feedback and practical support to strengthen capability, confidence and effectiveness.
• Contribute to a high-performance culture by supporting engagement, talent development, retention and the sharing of commercial best practice.
• Work cross-functionally with enabling teams to support a smooth order-to-cash process, effective account communication and consistently high levels of customer service.
• Escalate relevant customer, account and performance insight to senior management, ensuring clear communication and timely follow-up.
• Stand in for the Senior Regional Sales Manager during agreed periods of absence, supporting continuity of communication, prioritisation and team coordination.

Qualifications & experience:

• Proven success over at least five years in a sales, sales support and/or marketing role, with demonstrable examples of coaching, influencing or supporting colleagues to improve performance.
• Strong track record of achieving and exceeding targets, with evidence of contributing to team performance and shared commercial outcomes.
• Product and sales knowledge within the medical devices sector, or experience within a theatre environment, would be advantageous.
• Commercially aware, with the ability to support financial objectives, sales growth initiatives and strategic account planning.
• Experience supporting sales forecasting, pipeline management and opportunity planning would be advantageous.
• Confident using CRM systems and Microsoft Office applications.
• Strong commercial acumen, with a strategic and proactive approach to business planning.
• Confident, adaptable and resilient, with the ability to work effectively under pressure.
• Strong communicator with excellent coaching, feedback and stakeholder-influencing skills.
• Collaborative leadership style, with the ability to build credibility, trust and strong relationships internally and externally without relying on direct authority.
• High integrity, strong ethics and a clear sense of ownership and accountability for regional performance outcomes.
• Strong negotiation, persuasion, conflict resolution and critical thinking skills.
• Capital sales experience would be an advantage.

This role will require approximately 90% travel to customer sites and Stryker offices as required. The main territory covers the Greater London region. This is a 12 Month initial Fixed Term Contract

United Kingdom Pay Ranges:

• United Kingdom: £54,300 - £90,500 GBP Annual

At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.

If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.