Associate Director, Patient-Centered Outcomes (PCO)

Jazz Pharmaceuticals; Cambridge; On-site; GBP 60,000 - 120,000; Full time

Job summary

Jazz Pharmaceuticals is seeking an experienced COA/PCO professional to lead the development and execution of COA strategies across Oncology and Neuroscience globally, spanning US and international regions. You will partner with cross-functional teams, guide endpoint strategies, and manage vendor and KOL relationships to ensure timely, compliant COA projects, including RFP/RFQ activities.

A bachelor’s degree is required; 10–20% travel is expected; strong communication and organizational skills

Qualifications

• 3+ years in PCOs/COAs with evidence generation/HEOR/Medical Affairs exposure.
• Oncology experience is essential; Neuroscience preferred.
• Strong communication, leadership, and cross-functional collaboration are required.

Responsibilities

• Support and lead development and execution of COA strategies across Oncology and Neuroscience globally, US and international.
• Collaborate with functional and senior leadership to raise awareness of COA in product development and indication identification.
• Build trust and maintain cross-functional communication with internal teams (US and EUR/International).
• Identify COA measurement approaches and advise endothelial endpoint strategies.
• Define scope of work and manage vendor/KOL relationships to ensure timely, compliant COA projects; include RFP/RFQ processes.
• Manage budgets and forecasts for PCO projects; track proposals, timelines, and deliverables.
• PV Project Lead/AE monitoring and coordination of internal approvals for study materials.

Skills

COA strategies

Oncology experience

Neuroscience experience

Cross-functional collaboration

Project management

Communication skills

Organizational skills

Problem solving

Travel readiness

Education

Bachelor’s Degree

Masters/PhD preferred

Tools

Microsoft Word

Excel

PowerPoint

Smartsheet

SAP

MS Teams

Zoom

Job description

Essential Functions

• Support and lead the development and execution of COA strategies and tactical plans across the Oncology and Neuroscience Therapeutic Areas globally, in both the US and EUR/International regions, in collaboration with cross-functional teams (i.e., Global Molecule Teams, brands, Global Value & HEOR, Global Medical Affairs, and other groups).
• Support and lead the collaboration with functional leadership and senior leadership to build awareness about the potential role of COAs in product development, commercial development, indication identification, and other activities.
• Actively build trust and lines of communication with internal collaborators in both the US and EUR/International regions: Patient Advocacy, Procurement, Finance, Biostats, Clinical, Medical Affairs, HEOR, Commercial, Market Access, Legal, etc.
• Work with the Head of PCO and cross-functional teams to identify COA measurement approaches (using existing or de novo measures) and advise COA endpoint strategies
• In collaboration with the Head of PCO and other PCO team members, define the scope of work for and manage relationships with vendors and KOLs for the timely completion of COA projects, ensuring quality, consistency, and compliance.
• Manage relationships with vendors for the timely completion of COA projects, ensuring quality, consistency, and compliance with tasks including but not limited to:
  • Supporting and leading RFP/RFQ development and support to procure COA services
  • Attends all project team meetings to track project timelines and deliverables
  • Performs project administrative functions
  • Point of contact for financial communications including invoicing, payment, and accrual discussions
  • Establishes and maintains storage of study documents
  • PV Project Lead/Adverse Event Monitor
  • Coordinates and secures all internal Jazz approvals, yielding study materials ready for ethics submission
  • Secures FMV approval for any HCP or patient engagement
• Support with forecasts and manages PCO project budget needs (including FTEs, travel, education/professional development, etc.)
• Tracks and manages status of PCO proposals, projects, and all other activities.
• Pharmacovigilance System Master File Key Stakeholder (AE generating studies for ex-US Jazz marketed products)

Required/Preferred Knowledge, Skills, and Abilities

• A minimum of three years’ experience working in PCOs/COAs environments and experience in evidence generation/HEOR/RWE/Medical Affairs/Market Access in a pharmaceutical company and/or consultancy is preferred.
• Experience in Oncology is essential. Experience in Neuroscience is desired.
• Experience in leading strategically, communicating with impact, and creating a strong, inclusive, energizing culture is required.
• Excellent organizational skills
• Team-worker, good cross-functional collaboration
• Proven proficiency in Microsoft Word, Excel, PowerPoint, Smartsheet, SAP
• Proven proficiency with virtual collaboration tools (e.g., Microsoft Teams, Zoom, etc.)
• Effective written and oral communication skills, strong interpersonal skills, problem-solving, and facilitation skills are a necessity
• Must be able to prioritize and multi-task, work effectively with little or no direction, and build collaborative relationships with management, partners, and peers
• Must be able to work in a highly energetic, flexible, and fast-paced environment
• Willingness to engage in self-development to keep up to date with changes in the COA field
• 10 to 20% Domestic and International travel is required

Required/Preferred Education and Licenses

Bachelor’s Degree is essential, a Masters/PhD is preferred