Associate Director MME

HSBC; Maidstone; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

HSBC is seeking an Associate Director in a hybrid role with base in the South East (Guildford/Maidstone region). You will support Relationship Directors, identify customer needs, and coordinate complex credit applications and renewals while managing risk escalation.

You’ll also prepare analyses and proposals for client meetings and help drive new banking opportunities. The role emphasizes proactive client management, collaboration with product partners, and maintaining timely data and reports to

Qualifications

• Commercial or Corporate banking experience is essential.
• Experience in a client facing environment is advantageous.
• Ability to gather, analyse and interpret information to provide viable credit solutions.

Responsibilities

• Provide support to Relationship Directors to optimise client value and deliver fair outcomes.
• Attend client meetings as needed and be the first contact for credit-related inquiries.
• Participate in deal discussions to understand relationships and manage complex credit cases.
• Prepare analyses, proposals and presentations for prospective customers.
• Support day-to-day activities including client planning and pipeline management.
• Coordinate with product partners and ensure data and call reports are updated.

Job description

If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Associate Director.

You’ll assist our Relationship Directors in building relationships by identifying and meeting existing and prospective customer needs. This will include indentifying product and service opportunities, carrying out customer research, driving new to bank origination, financial and credit analysis, and helping the Relationship Director prepare for customer meetings. You’ll also be responsible for the co-ordination of complex credit applications or renewals, and risk escalation management. In the absence of the Director, you’ll act as the focal point for the relationship, products, and services.

In this role you'll:

• Provide support to the Relationship Directors to enable them to optimise the potential value of client relationships, improve client engagement, and deliver needs-based solutions and fair outcomes for customers
• Enable proactive client management by attending client meetings with the Relationship Director as necessary and acting as the first point of contact for customer’s credit-related enquiries
• Participate in deal discussions with clients alongside the Director to acquire an understanding of the relationship and facilitate the management of complex local/international credit cases
• Prepare appropriate analysis, proposals, and presentations to prospective customers
• Support on day-to-day activities including client planning, activities to drive new to bank origination, and pipeline management
• Support in coordinating with product partners and ensuring data and call reports are accurately and timely updated

To be successful in this role you should meet the following requirements:

• Commercial or Corporate banking experience is essential
• Experience working in a client facing environment would be advantageous
• Ability to gather, analyse and interpret comprehensive information and/or customer requirements, to provide solutions that are commercially viable and sustainable Credit and lending experience with knowledge of writing credi t papers etc
• Influencing skills and ability to builds positive working relationships with our customers, colleagues, and stakeholders
• Ability to anticipate and identify risks and ensures appropriate steps are taken to mitigate and manage them
• Planning and organisational skills to manage the unexpected as well as anticipated issues or events

This is a hybrid position with the base location being flexible between Guildford and Maidstone. Clients are based predominantly in the South East, so it’s important that you’re based within an easily commutable distance of this region.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [e-mail] .