Associate Director, Contract Management - Scientific Services

ASTRAZENECA UK LIMITED; Cambridge; On-site; GBP 70,000 - 90,000; Full time

Job summary

ASTRAZENECA UK LIMITED in Cambridge seeks a role to ensure high-quality Scientific Services including equipment maintenance, lab support and waste services for internal customers. You will align objectives across the laboratory user community, leaders and suppliers, providing contract management expertise and oversight of supplier performance to guarantee SHE and GxP compliance.

The role covers governance of service providers, collaboration with Procurement, and management of SLAs, budgets and

Qualifications

• Experience delivering contract management for outsourced Scientific Services.
• Strong knowledge of SHE and GxP requirements.
• Experience with supplier performance and SLA governance.

Responsibilities

• Provides governance for outsourced Scientific Services providers, ensuring alignment with business needs.
• Collaborates with AZ Procurement to ensure commercial compliance and industry regulations.
• Maintains contract records and conducts quality management activities.
• Offers strategic oversight, direction, and targets for service providers.
• Monitors contract implementation, execution, and performance for SLA and regulatory compliance.
• Develops and implements service supply plans with key collaborators.
• Leads contract review meetings and acts as escalation point for supplier delivery issues.
• Manages validity of purchase orders, invoice reconciliation, and payment disputes.
• Develops and maintains risk management and business continuity plans for the service group.
• Contributes to Revenue and Capital budgets for Scientific Services.
• Ensures alignment with AstraZeneca service functions across the delivery chain.

Skills

Contract management

Stakeholder management

Governance

Quality management

Regulatory compliance

Lean principles

Process improvement

Education

Graduate calibre or equivalent experience

Facilities Management qualification

Lean Six Sigma or similar qualification

Tools

Procurement knowledge

Job description

In this role, you will ensure the continuous delivery of high-quality Scientific Services across laboratory equipment maintenance, laboratory support and waste services for internal business customers. The primary purpose of the role is to align objectives and manage relationships across key Scientific Services stakeholders, including the laboratory user community, laboratory leaders and supplier organisations. You will provide contract management expertise, oversee supplier performance and ensure compliance with service agreements and relevant SHE and GxP requirements., You will be accountable for a range of services from lab automation and instrumentation support, logistics, and lab support.

• Provides governance for a variety of outsourced service providers in Scientific Services, ensuring alignment with business needs.
• Collaborates with AZ Procurement to ensure commercial compliance and industry regulations.
• Maintains contract management records and conducts quality management activities.
• Offers strategic oversight, direction, and targets for outsourced service providers.
• Monitors contract implementation, execution, and performance to ensure compliance with service level agreements and regulatory guidelines.
• Develops and implements service supply plans, obtaining commitment from key collaborators.
• Leads contract review meetings and serves as the operational point of escalation for supplier delivery issues.
• Manages validity of purchase orders, invoice reconciliation, and payment dispute resolution.
• Develops and maintains risk management and business continuity plans for the service group.
• Contributes to the development of Revenue and Capital budgets associated with Scientific Services.
• Ensures alignment, connectivity, and engagement with services in the Scientific Services delivery chain and other AstraZeneca service functions.
  Requires an individual of graduate calibre or with an equivalent level of experience
• In depth knowledge of the operational needs of pharmaceutical business
• Good working knowledge of the facility management industry
• Sound understanding of Lean principles and the process options for improvement

Desirable

• Facilities Management qualification
• Qualification in Lean Six Sigma or other process improvement methodology
• CIPS qualification