Associate Director - Change Delivery

Atlanta Group; Salford; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a Senior Leader to oversee the Change Portfolio and manage the Head of Change Delivery roles. This hybrid role involves strategic oversight of large-scale change initiatives, ensuring quality assurance, and fostering strong stakeholder relationships. The successful candidate will lead process improvement initiatives and support teams in navigating challenges. With a focus on continuous improvement, this position offers a unique opportunity to influence change across various sectors, including Financial Services and Technology. If you're passionate about driving impactful change and developing high-performing teams, this role is for you.

Qualifications

• Experience leading large Change Portfolios (£25m+).
• Proven ability to develop and manage Heads of Functions and Programme Managers.

Responsibilities

• Ensure delivery of the Change Portfolio safely and efficiently.
• Build strategic relationships with internal and external stakeholders.
• Lead initiatives to improve delivery processes and frameworks.

Skills

Change Portfolio Management

Stakeholder Management

Risk Management

Process Improvement

Agile Methodologies

Waterfall Methodologies

Coaching and Mentoring

Education

Formal qualifications in Portfolio, Programme, or Project Management

Job description

This is a Senior Leadership position responsible for the successful delivery of the Markerstudy Change Portfolio, as well as oversight of the Head of Change Delivery roles and their teams.

This is a hybrid role and can be based at one of our offices in Manchester, London, Southport, Stoke-On-Trent, Peterborough, or Portsmouth.

Typical Accountabilities:

Change Portfolio Oversight

• Ensure the delivery of the Markerstudy Change Portfolio safely and efficiently through appropriate Programmes and Projects.
• Oversee and line manage the Head of Change Delivery roles and their teams.
• Collaborate with the Director of Change Strategy and the Head of PMO to design and update the Portfolio structure.
• Monitor Portfolio performance against KPIs and take corrective actions as needed.

Stakeholder Management

• Build strategic relationships with internal and external stakeholders at various levels, including Board and C-suite.
• Establish clear responsibilities within the Change Leadership Team.
• Support teams in removing blockers and resolving escalations.

Assurance

• Ensure quality assurance for Portfolio, Programme, and Project deliverables.
• Work with the PMO to improve QA processes.
• Make decisions within delegated authority on project spend and approvals.

Risk & Issue Management

• Partner with the Head of PMO to manage risks and dependencies at the Portfolio level.

Process Improvement

• Lead initiatives to improve delivery processes, frameworks, and tools.
• Promote a culture of continuous improvement.

Other Responsibilities

• Act as Deputy for the Chief Change Officer when required.
• Maintain professional development and stay current with industry trends.
• Coach and support team members.
• Perform other duties as necessary.

Skills & Experience:

• Experience leading large Change Portfolios (£25m+).
• Proven ability to develop and manage Heads of Functions and Programme Managers.
• Experience delivering complex change, preferably in Financial Services, Retail, or Technology.
• Strong stakeholder management skills across all levels.
• Knowledge of various delivery methods, including Waterfall and Agile at scale.
• Formal qualifications in Portfolio, Programme, or Project Management.
• Insurance industry experience is advantageous but not essential.