Associate Director

JR United Kingdom; Chelmsford; On-site; GBP 70,000 - 100,000; Full time

Job summary

Une entreprise dynamique recherche un Associé Directeur expérimenté, spécialisé en communication de crise, pour gérer des problèmes de réputation à haute portée. Le candidat idéal aura un large éventail d'expertise dans la gestion de crises, la communication stratégique, et l'analytique pour diriger des équipes dédiées dans des environnements sous pression.

Qualifications

• Minimum de dix ans d'expérience en gestion d'enjeux.
• Exposition préalable à l'IA et aux plateformes de crise.
• Antécédents dans le traitement de crises de haut niveau.

Responsibilities

• Diriger une équipe de soutien aux crises 24/7.
• Fournir un support immédiat aux clients senior.
• Développer des stratégies de communication corporate.

Skills

Gestion de crise

Communication stratégique

Analyse de données

Relation avec les médias

Tools

Outils de surveillance des médias sociaux

Plateformes de crise

Job description

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Our Culture and Values

Love & Work are our cornerstones. We believe they should be entwined with one another. To achieve this blend, we not only choose to work with clients who want to do things differently, but we build teams that are passionate about working on initiatives that they truly believe in.

Our employees are given the opportunity to develop industry firsts, whether in the form of a documentary, an activation, or the launch of a new concept or partnership. Our alumni have gone on to run their own top 150 agencies and to lead the communications and marketing for well-known global brands. Securing a role with us is a smart and strategic career move. We look for problem solvers, creative minds, and individuals who want to change society, influence culture, challenge conformity, and push boundaries.

As our awards and certifications confirm, we are committed to an inclusive environment where individuals from all backgrounds are rewarded on merit, have the opportunity to experience integrated communications in its truest form, and work on unique opportunities due to our connectivity. Our culture ensures a sense of belonging for all, supporting and utilizing diverse thoughts and perspectives.

Freuds Group is an Equal Opportunity employer committed to diversity and representation. We welcome applications regardless of race, religion, origin, gender, sexual orientation, age, marital status, or disability.

The Role

We are seeking an experienced Associate Director with a corporate background and expertise in issues and crisis communications. The role involves handling high-level issues and crises across various clients and sectors, along with broader corporate reputation management. Responsibilities include working on communication positioning, framing corporate narratives, issues management strategies, and media relations.

Reporting to the Business Partner, you will use traditional, technological, data-driven, and investigative techniques to lead daily crisis activities with global businesses, leaders, FMCG brands, and individuals, providing crisis preparation, media management, and senior counsel 24/7. The ideal candidate will demonstrate expertise in leveraging technology for real-time communication, data analysis, and strategic messaging in sensitive scenarios.

Responsibilities

• Leading a 24/7 crisis support team working under the Business Partner
• Providing immediate communication support for senior clients on reputational issues, including out-of-hours assistance
• Building confidence as a senior advisor on various corporate communication issues
• Developing technology platforms to monitor, understand, and support decision-making
• Stress testing crisis strategies through workshops and simulations
• Creating corporate positioning, messaging, and narratives for crisis situations
• Driving reputation strategies for global and challenger brands
• Developing and delivering creative corporate communication campaigns
• Participating in and leading new business efforts, including pitches and proposals
• Contributing ideas to improve our services and proactively developing networks
• Managing and mentoring junior team members
• Embracing our core values of Love & Work, and fostering belonging and collaboration
• Having at least ten years of experience in agency or in-house issues management
• Previous exposure to AI, social media monitoring, and crisis platforms
• Experience handling high-profile crises for global clients or leaders
• Excellent time management and ability to work under pressure
• Strong media connections, both traditional and online
• Experience in senior management roles and leading corporate campaigns
• Excellent communication skills and client influence
• Proactive attitude and enthusiasm
• Ability to build trust with senior clients and colleagues