Associate Director

TN United Kingdom; Aberdeen City; On-site; GBP 40,000 - 80,000; Full time

Job summary

An established property management group is seeking an Associate Director to enhance customer service in Aberdeen or Inverness. This pivotal role involves leading a team of property managers, driving customer experience, and implementing effective strategies alongside the Head of Property Management. The ideal candidate will have a strong background in property factoring, leadership potential, and a comprehensive understanding of property management legislation. Join a company that values employee well-being with numerous benefits and a supportive work environment, making a significant impact on the team's success.

Benefits

Holiday and pension scheme

Annual profit-sharing bonus

Employee loan scheme

Complimentary birthday off

Additional festive leave

Early finish on Fridays

Monthly staff pizza and pasta lunch

Free sanitary products

Kitchen stocked with essentials

Group challenges with prizes

Qualifications

• Experience in property factoring is essential for this role.
• Demonstrated leadership abilities and a solution-focused mindset are crucial.

Responsibilities

• Lead and motivate a team of property managers to enhance customer service.
• Develop training plans and support recruitment for the team.

Skills

Property factoring industry experience

Leadership potential

Analytical and solution-focused approach

Understanding of property management legislation

Commercial outlook

Job description

Our client, an established and growing Property Management Group, is currently seeking an Associate Director to join their team in either Aberdeen or Inverness. This position will include reporting to the Head of Property Management and has responsibility for leading and motivating a team of property managers to deliver a best-in-class customer service delivery model. You will hold a very important position within the team, and the package will reflect this.

It is envisaged that the ideal candidate has a background in factoring and strong property knowledge. The successful candidate can be based from either Aberdeen or Inverness, and this role does not involve managing a portfolio but is fully focused on driving customer experience in these offices, managing a team through coaching and development.

Key Duties:

• Act in an advisory capacity with the Head of Property Management on the creation and implementation of strategies.
• Attend owners' meetings/AGMs with property managers.
• Provide a team of property managers with direction, advice, coaching, and feedback.
• Support recruitment for functional team members.
• Develop role profiles for each functional team member in line with NPM HR policy.
• Develop and implement training plans to maximize team performance.
• Implement regular cross-departmental internal communications.

Associate Director Position Requirements

• Property factoring industry experience.
• Must be based within commuting distance of either Aberdeen or Inverness.
• Ability to demonstrate leadership potential.
• Ability to set and manage targets - both personally and for direct reports.
• Ability to demonstrate an analytical and solution-focused approach to business challenges.
• A comprehensive working understanding of property management legislative requirements.
• A sound commercial outlook, with the ability to interpret data and make fact-based decisions/recommendations.
• Full, clean UK driving license.

Salary and Benefits:

• Holiday and pension scheme.
• Annual profit-sharing bonus.
• Employee loan scheme.
• Complimentary birthday off every year.
• Additional complimentary festive leave.
• 3 additional hour back leave vouchers per year.
• All expenses paid annual Summer & Christmas nights out.
• Early finish on a Friday.
• Extra 15 minutes for lunch when it's warm & sunny.
• Monthly fully paid staff pizza and pasta lunch.
• Kitchen stocked with essentials to help yourself to.
• Free sanitary products.
• Group challenges with prizes up for grabs.

Bennett & Game Recruitment are acting as a Recruitment Agency in relation to this vacancy.