Associate, Client Service (French/English Speaker)

Guidepoint London; London; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

Join a forward-thinking research enablement platform as an Associate in Client Service. This role offers a unique opportunity to leverage your business skills while engaging with a diverse network of experts. You'll play a pivotal role in connecting clients with the right advisors, enhancing their decision-making process. With a supportive culture that celebrates success, you'll thrive in a dynamic environment, gaining exposure to various industries. This position is ideal for recent graduates eager to kickstart their careers in a collaborative and innovative setting.

Benefits

Competitive salary

Bonus and benefits

Excellent medical coverage

Supportive culture

Company-sponsored sports events

Informal work environment

Employee Assistance Programs

Friday happy hour

Summer Fridays

Qualifications

• Experience in sales or lead generation roles.
• Ability to work in a fast-paced environment.

Responsibilities

• Identify and recruit experts for client projects.
• Work with project managers to develop strategies.

Skills

Fluency in French

Sales/Lead Generation

Time Management

Organizational Skills

Communication Skills

Teamwork

Intellectual Curiosity

Education

Internship/Volunteering Experience

Job description

London, England, United Kingdom

OVERVIEW:
Guidepoint is a leading research enablement platform designed to advance understanding and empower our clients’ decision-making process. Powered by innovative technology, real-time data, and hard-to-source expertise, we help our clients to turn answers into action.

Backed by a network of nearly 1.5 million experts, and Guidepoint’s 1,300 employees worldwide we inform leading organizations’ research by delivering on-demand intelligence and research on request. With Guidepoint, companies and investors can better navigate the abundance of information available today, making it both more useful and more powerful. Play a vital role in Guidepoint’s success.

As an Associate on the Client Service team, you will understand your client’s unique business questions and identify the experts who can best provide the answers. You will find and recruit new experts into our network of over 1,250,000 Guidepoint Advisors, determining which ones are best suited to speak with the client. For many of our employees, the Associate role represents their first job post-college, and provides a unique opportunity to put core business skills into practice, as well as gain exposure to a wide range of industries and disciplines.

All applicants must have the right to work in the UK.

Who We Are:

• Team-oriented and collaborative
• Hard-working professionals who strive for excellence
• Built-in mentorship to help you drive and improve your project management and customer service skills, to deliver excellent results for clients
• Hands-on leadership to help you develop your career and provide opportunities for upward mobility within Guidepoint
• Operate in a sales role, identifying the best experts to join our network to provide consultation for client projects
• Work with Project Managers to develop strategies for satisfying each client project request
• Utilize LinkedIn, press releases, case studies, and the internet to identify the best experts for our clients to get their strategic or investment questions answered
• Identify the best leads and invite them to join our network to participate in consultations with our clients
• Screen experts to determine their suitability for each specific client project and develop professional profiles to present to your clients

Experience YOU will bring:

• Previous internship/volunteering/extracurriculars
• The right to work in the UK

Skills YOU will Bring:

• Desire to work in a sales/lead generation role that is KPI and metrics-driven
• Fluency in French is essential.
• Ability to work in a fast-paced, results-oriented environment
• Excellent time management and organizational skills
• Outgoing personality with the ability to speak with people at all professional levels
• Intellectual curiosity and desire to learn
• Excellent written and verbal communication skills
• Demonstrated ability to work both individually and as part of a team

What We Have:

• Competitive salary, bonus and benefits
• Excellent medical coverage through BUPA
• Supportive culture that celebrates and rewards success
• Friday happy hour and “Summer Fridays”
• Year round company sponsored sports and team building events
• Informal work environment
• Employee Assistance Programs

Interview Process:

• Initial Candidate Screen
• Meet the Guidepoint Teams!
• Mock Assessment (Role Dependent)
• Complete a stimulated client request and gain more insight into the role
• Interview Process Outcome

At Guidepoint, our success relies on the diversity of our employees, advisors, and client base, which allows us to create connections that offer a wealth of perspectives. We are committed to upholding policies that contribute to an equitable and welcoming environment for our community, regardless of background, identity, or experience.

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