Associate Account Manager, Amazon Vendor Services (AVS)

Amazon Inc.; Manchester; On-site; GBP 40,000 - 65,000; Full time

Job summary

Amazon EU SARL (UK Branch) seeks an Associate Account Manager (Brand Specialist) to own vendor relationships and craft growth strategies across Europe. You will analyze performance, propose strategic recommendations, and work with categories, supply chain, and marketing to boost brand success and customer satisfaction.

You will manage annual business plans, collaborate with stakeholders, and drive initiatives from product launches to optimising content and promotions for best-in-class customer

Qualifications

• Bachelor's degree or equivalent work experience.
• Fluent English (C1) reading/writing/speaking.
• Experience with analytics tools such as Google Analytics, SQL or HTML.
• Experience in cross-functional or client-facing environments.
• Experience with MS Office including PowerPoint, Excel, and Word.

Responsibilities

• Analyze business performance and translate data into actionable insights.
• Provide strategic, customer-centric recommendations using Amazon programs.
• Support supply-chain and marketing initiatives to drive growth.
• Help optimize product selection and launch new items while improving customer experience.

Skills

English fluency

Cross-functional collaboration

Client-facing experience

Data-driven decision making

Ambiguity management

Stakeholder management

Fluent in other languages (FR/ES/DE/IT

Education

Bachelor's degree

Bachelor's degree in a relevant field

Tools

Google Analytics

SQL

HTML

Microsoft Excel

PowerPoint

Word

Job description

Job ID: 10576932 | Amazon EU SARL (UK Branch) - D67

At Amazon we’re on the lookout for the curious, those who think big and accept challenges, willing to come build the future with us. AVS is a paid B2B service that aims at helping strategic brands partner with Amazon to grow their business. As an Associate Account Manager (internally referred to as Brand Specialist), you will gain 360-degree exposure to all areas of e-commerce from local to Pan-EU level, owning the relationship with your brand and structuring with them both a short- and long-term strategy oriented at brand’s growth and Customer Satisfaction. You will own your vendors' annual business plans (Vendor Growth Plans), using data-driven insights to build customer-centric strategies that create value for both end customers and your vendor partners. You will act as a trusted advisor to your vendors, providing guidance on selection, promotional activities, and growth strategies. You will monitor and work on success metrics daily, and ensure the brand’s experience of the AVS demonstrates our customer obsession. Furthermore, you will be working together with different stakeholders to implement new ideas and processes within Amazon EU, such as (Product) Category Management, Supply Chain management, Finance and Marketing; developing your skills and future career.

Key job responsibilities

• Core Service: Analyze business performance, identify trends, and translate data into actionable insights to improve overall business performance.
• Leverage these insights to build strategic, customer-centric recommendations using Amazon programs (e.g., Amazon Freight) to drive long-term benefits.
• Availability & Operational Excellence: Drive local and EU supply-chain operational excellence initiatives by reducing costs, defects, lead times, and by managing stock in our Fulfilment Centre.
• Promotion & Funding: Provide recommendations for the brand’s marketing and advertising campaigns to promote new products, increase traffic, and improve conversion. Plan, implement and manage promotional activities for Amazon events such as Prime Day where you will help your brands generate sales. On top of that, you will drive brand campaigns with your vendors and work closely with Amazon Advertising to explore further marketing opportunities we have.
• Selection & Quality: Help grow selection by managing the launch of new products and improving discoverability. You will identify product gaps, onboard the new products and be responsible for the ramp up of these products, as well as improve the end‑customer experience on Amazon (i.e.: performing Walk The Store session, competitor benchmarking, create enhanced content on detail pages).

A day in the life

• Brand Specialists at Amazon - Jump Right In
• Brand Specialists at Amazon. What do they do?

About the team We’re a diverse team of Brand Specialists spread across Europe, united by our mission to drive strategic growth for our vendors. While we collaborate virtually across borders, we maintain strong local connections. Our culture combines professional excellence with genuine camaraderie. We thrive on knowledge sharing, celebrate successes together, and support each other's growth. Despite working on complex business challenges, we maintain a balanced and inclusive atmosphere where diverse perspectives are valued and lasting connections are formed. Join us in shaping the future of vendor partnerships at Amazon.

Basic Qualifications

• Bachelor's degree
• Speak, write, and read fluently in English at C1 level or above
• Experience using analytical specific tools such as Google Analytics, SQL or HTML
• Experience working in a cross-functional or client-facing environment
• Bachelor's degree in a relevant field or equivalent work experience
• Experience working in an external client-facing environment
• Knowledge of Microsoft Office including PowerPoint, Excel, and Word

Preferred Qualifications

• Experience in process improvement
• Experience managing large amounts of data
• Can work proactively and independently, meet deadlines, and deliver on projects and tasks
• Experience building strategic relationships with stakeholders, including communicating and collaborating across teams and functions
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
• Speak, write, and read fluently in French, Spanish, German or Italian

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.