Associate

Cushman & Wakefield; Highgate; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading real estate consultancy is seeking an ambitious Associate to join their Property & Asset Management team in Birmingham. This role involves managing a diverse portfolio for an investment client and acting as an account manager for a major pensions client. The candidate should possess experience in commercial property management, strong client management skills, and the ability to lead and manage multiple stakeholders. The position offers opportunities for career development within a high-performing team.

Qualifications

• Experience in commercial property management, ideally industrial, retail, or office.
• Strong understanding of service charge management and landlord/tenant relationships.
• Confident communicator with proven client-facing capability.

Responsibilities

• Manage a diverse portfolio of industrial, retail, and office assets.
• Serve as a dedicated account manager for a pensions client.
• Lead client meetings and present updates.
• Oversee budgeting, reconciliation, and compliance.

Skills

Property management

Client management

Service charge management

Communication skills

Stakeholder management

Education

MRICS preferred

Job description

50% - Property Management (Investment Client) Manage a varied portfolio of industrial, retail and small office assets across the Midlands. Responsibilities include:

• Full service charge oversight, budgeting & reconciliation
• Day-to-day tenant engagement and lease management
• Ensuring compliance, H& S, and operational excellence across the estate
• Working closely with FM, ESG and wider service lines to drive value
• Acting as primary point of contact for the investment client

50% - Account Management (Pensions Client) Serve as the dedicated account manager for one of our long-standing pensions clients, delivering premium client care and commercial insight:

• Coordinating instructions and reporting across a mixed portfolio
• Leading client meetings and presenting updates
• Managing workflows, performance metrics and governance
• Identifying opportunities for continuous improvement and cross-service collaboration

Leadership & Team Management

• Line management of two support staff, providing guidance, development and workload prioritisation
• Supporting team culture, best practice sharing and operational efficiency

Experience in commercial property management (industrial/retail/office preferred)

• Strong understanding of service charge management and landlord/tenant relationships
• Confident communicator with proven client‑facing capability
• Ability to lead, influence and manage multiple stakeholders
• Organised, proactive and commercially minded
• MRICS preferred but not essential

Cushman & Wakefield

We're looking for an ambitious Associate to join our growing Property & Asset Management team in Birmingham. This is a key client-facing role with a unique split: managing a diverse Midlands portfolio for a leading investment client, while also acting as an account manager for a major pensions client. You'll be joining a high-performing team with the autonomy to lead, the visibility to influence, and the opportunity to develop your career within one of the world's leading real estate consultancies.