Assistat Catering Manager

Green & Fortune Ltd.; London; On-site; GBP 32,000 - 34,000; Full time

Job summary

A leading independent hospitality company is seeking an Assistant Catering Manager for their internal restaurant. This role offers the opportunity to ensure smooth operations and deliver excellent customer service in a vibrant environment. Ideal for someone passionate about food service and hospitality.

Benefits

Company Sick Pay

50% discount in our restaurant

Holidays increase with length of service

Loyalty bonuses based on service length

Learning and Development Portal

WeCare: 24/7 online GP

Qualifications

• Experience in retail or contract catering.
• Passion for delivering outstanding customer service.
• Ability to work in a fast-paced environment.

Responsibilities

• Support the day-to-day running of the restaurant.
• Serve customers and handle orders efficiently.
• Maintain cleanliness and hygiene standards.

Skills

Customer Service

Communication

Attention to Detail

Leadership

Job description

We are seeking a dedicated and energetic individual to join our team as an Assistant Catering Manager in our internal restaurant based at Sea Containers. The successful candidate will play a vital role in ensuring the smooth operation of the internal restaurant and providing excellent service to our customers. This is an exciting opportunity for someone who is passionate about food service and enjoys working in a fast-paced environment.

RESPONSIBILITIES:

• Supporting staff members in the day-to-day running of the restaurant
• Serving customers in a busy environment
• Handling orders, training new staff, supporting the restaurant manager with stock counts, leadership, sales, and promotions
• Ensuring exceptional presentation and service of food items and beverages at all times
• Promoting first-rate customer relations in a professional manner and taking personal responsibility for delivering excellence
• Providing and maintaining efficient service under all areas of your control, following company values, policies, and procedures
• Maintaining cleanliness and hygiene standards in the canteen area
• Following food safety procedures and guidelines

REQUIREMENTS:

• Experience in retail or contract catering
• A passion for delivering outstanding customer service
• Ability to work in a fast-paced and dynamic environment
• Strong communication and interpersonal skills
• Enthusiasm for learning and adapting to new tasks
• Attention to detail and a flair for presentation
• Outgoing and energetic personality with effective communication skills at all levels
• Confidence and a 'Can do' attitude

WHAT DO WE OFFER IN RETURN?

• Salary £32,000–£34,000 DOE
• Company Sick Pay
• 50% discount in our restaurant and 25% off at our cafes
• Holidays increase with length of service
• Loyalty bonuses based on service length
• One paid day off annually for community or charity volunteering
• Retail, Grocery, and Gym Discounts
• Cycle to Work Scheme
• Referral scheme for friends
• Learning and Development Portal and apprenticeship programs
• G&F Support Scheme
• WeCare: 24/7 online GP, mental health support, financial and legal wellbeing, fitness programs, and more
• Hospitality Action – Employee Assistance Programme (EAP)

A LITTLE BIT ABOUT US

Green & Fortune is a vibrant, award-winning independent hospitality company with creativity at its core. Since 2008, we've built a reputation for delivering exceptional food, innovative events, and outstanding customer experiences across retail and events venues.

Our portfolio includes five iconic London venues: Kings Place in King's Cross, Sea Containers, Rose Court, One Southwark Bridge, and Central Hall in Westminster. We operate restaurants, cafés, staff dining, and event spaces reflecting our forward-thinking hospitality approach.

Hospitality is in our blood, and people are at the heart of everything we do. We're passionate about building caring teams committed to creating memorable experiences and customer satisfaction.

If this position suits you, please contact us to receive the full job specification.

We are committed to fostering a diverse, equitable, and inclusive workplace, encouraging applications from all backgrounds. We support individuals with disabilities throughout the recruitment process. If you need assistance, contact our People team at [e-mail]. Only successful candidates will be contacted.

Please note that eligibility to work in the UK is required.