Assistant Warehouse Manager

Zachary Daniels; Liverpool; On-site; GBP 27,000 - 37,000; Full time

Job summary

Zachary Daniels is recruiting an Assistant Warehouse Manager for a hands-on leadership role in a growing retail/e-commerce operation in Liverpool. You will help lead the warehouse team, own stock accuracy and fulfilment, coordinate movements between locations and ensure first-class service for retail customers.

You'll report to the Warehouse Manager, work on stock checks, dispatch, and ensure health and safety standards are met while developing staff and managing rotas.

Qualifications

• Previous experience in warehouse or retail distribution
• Experience supervising a warehouse team
• Strong stock control and inventory accuracy
• Experience with picking, packing and customer orders
• Valid counterbalance FLT licence and forklift experience
• Experience using a warehouse/stock control/ERP system
• Excellent organisation and attention to detail
• Strong communication and customer service skills
• Proactive, hands-on approach to improve processes
• Retail, e-commerce or multi-site warehouse experience would be a bonus

Responsibilities

• Supervise day-to-day warehouse operations
• Allocate daily tasks and priorities
• Oversee receipt, storage, picking, packing and dispatch
• Maintain accurate stock records in the system
• Investigate stock discrepancies and shortages
• Coordinate stock transfers between locations
• Assist with stock takes and cycle counts
• Support training and development of staff

Skills

Warehouse management

Leadership

Stock control

ERP system

FLT licence

Communication

Customer service

Planning

Health & safety

Tools

ERP system

Job description

Assistant Warehouse Manager | Retail / E-commerce | Liverpool | £32k

I'm working with a growing retail business that is looking for an Assistant Warehouse Manager (Retail) to play a key role in the day-to-day running of its warehouse operation.

This is a hands‑on leadership role for someone who enjoys being close to the operation. You'll help lead the warehouse team, take ownership of stock accuracy and fulfilment, coordinate stock movements between locations and ensure retail customers receive a first-class service.

You'll work closely with the Warehouse Manager, supporting the team and helping to keep everything running smoothly, efficiently and safely.

A valid FLT license is highly desirable.

What You'll Be Doing

• Supporting the day-to-day management and supervision of the warehouse team.
• Allocating daily tasks and priorities to ensure work is completed efficiently.
• Overseeing the receipt, storage, picking, packing and dispatch of stock.
• Booking stock in and out of the warehouse system and maintaining accurate records.
• Investigating stock discrepancies, damages and shortages.
• Coordinating stock transfers between warehouse locations.
• Supporting stock checks and regular stocktakes.
• Picking and packing retail customer orders accurately and within agreed timescales.
• Loading and unloading deliveries and operating counterbalance FLT/MHE.
• Supporting the training and development of warehouse colleagues.
• Helping with rotas, holiday cover and workforce planning where required.
• Dealing directly with retail customers regarding orders, stock, collections and deliveries.
• Working with other departments to resolve customer and operational issues.
• Maintaining a clean, organised and health   safety-focused warehouse.

What We're Looking For

We're looking for someone who combines warehouse experience with strong people skills and isn't afraid to get stuck in.

Must haves:

• Previous experience in a warehouse, stock control or retail distribution environment.
• Experience supervising or leading a warehouse team.
• Strong stock control and inventory accuracy experience.
• Experience with picking, packing and customer order fulfilment.
• A valid counterbalance FLT licence and practical forklift experience.
• Experience using a warehouse, stock control or ERP system.
• Excellent organisation and attention to detail.
• Strong communication and customer service skills.
• The ability to prioritise effectively in a busy environment.
• A proactive, hands‑on approach and a genuine desire to improve how things are done.

Retail, e-commerce or multi-site warehouse experience would be a bonus.