Assistant Visual Merchandising Manager

L'Oréal; City of Westminster; On-site; GBP 65,000 - 95,000; Full time

Benefits offered by this job

Mortgage advice

Share options

Enhanced pension

Brand discounts 60%

Private medical insurance

Dental insurance

Gym discounts

Mental health support

Enhanced family leave

Fertility leave

Leadership programs

Expert talks

Job summary

L'Oréal Luxe is seeking a senior Visual Merchandising lead to drive premium in-store experiences across London stores, translating brand strategy into execution with an eye for luxury aesthetics and operational rigor.

You will manage activations, budgets, and supplier relationships while ensuring seamless O+O customer journeys and timely launches across openings and refits.

Responsibilities

• Lead in-store activations and adjust POS navigation to reflect brand strategy.
• Visit top London doors 5-10% of your time and provide feedback reports.
• Coordinate logistics for store openings, refits and refurbishments, including POS, testers and visuals.
• Manage VM costs and PPP budgets per Group guidelines to prevent overspending.
• Maintain critical databases: lightbox, VM counter master plan, VM calendar.
• Partner with Retail Design, Marketing and Zone teams for seamless O+O customer journeys.
• Foster strong supplier relationships to ensure correct, timely installation of animations.
• Translate luxury design concepts into premium in-store experiences.
• Coordinate multiple refits, openings and launch timelines without missing details.
• Optimize PPP budgets with a cost-conscious mindset across brand activities.
• Communicate with impact to align suppliers with internal teams.
• Understand luxury consumer behavior to drive commercial success in-store.
• Be collaborative, organized and detail-oriented with strong aesthetic eye and drive to challenge the status quo.

Job description

Reporting to the Head of Visual Merchandising, this role leads visual merchandising initiatives to achieve retail excellence in-store, creating customer-centric experiences that elevate our luxury portfolio. You will play a key role in bringing brand strategy to life across stores, managing budgets, logistics, and supplier relationships to ensure seamless execution. This is an opportunity to combine a strong aesthetic eye with operational rigour, working closely with multi-functional teams to deliver exceptional in-store experiences.,

• Manage the implementation of in-store activations and modify POS navigation to align with brand strategy.
• Dedicate 5% to 10% of your time to directly overseeing and visiting top doors in London, providing detailed feedback reports.
• Coordinate logistics for new store openings, refits, and refurbishments, including ordering POS, testers, and visuals.
• Manage and control VM costs and PPP budgets, preventing overspending in accordance with Group guidelines.
• Maintain critical databases, ensuring the lightbox database, VM counter master plan, and VM calendar are always up to date.
• Partner closely with Retail Design, Marketing, and Zone teams to guarantee seamless O+O customer journeys
• Foster strong relationships with suppliers to ensure the correct, timely installation of animations.
  You understand luxury design concepts deeply and instinctively translate them into premium, eye-catching in-store experiences.
• You successfully coordinate multiple refits, store openings, and launch timelines simultaneously without missing a detail.
• You confidently optimise PPP budgets and maintain a highly cost-conscious mindset across all brand activities.
• You communicate with impact, easily aligning external suppliers with multi-functional internal teams.
• You closely follow luxury consumer behaviour and understand how to drive commercial success through exceptional in-store execution.
• You are collaborative, organised, and detail-oriented, with a strong aesthetic eye and a drive to challenge the status quo.
  L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone and our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

L'Oréal Luxe is the global leader in luxury beauty and fine fragrance. With more than 35,000 luxury beauty experts across the globe, our mission is to craft the best luxury beauty products and experiences in fragrance, skincare and makeup. Through a portfolio of 25 aspirational and complementary brands, L'Oréal Luxe expresses its unique vision for luxury beauty: La Culture de l'Écart.

Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!