Assistant Technologist

Harrods; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

Join a leading luxury department store as a Hardlines Assistant Technologist, where you'll ensure product quality, safety, and compliance. With responsibilities spanning fit sessions, supplier management, and sustainability initiatives, this role is perfect for detail-oriented professionals passionate about excellence in product development. Harrods offers an inspiring work environment and abundant career growth opportunities.

Qualifications

• Prior experience in Hardlines categories including Toys and Homeware is required.
• Understanding of product construction and fabric technology is essential.
• Experience within a premium or luxury brand is preferred.

Responsibilities

• Support quality, safety, and compliance for product ranges.
• Conduct fit sessions and organize product testing.
• Maintain communication with suppliers and ensure compliance.

Skills

Attention to detail

Communication

Organizational skills

Collaboration

Education

Experience in product quality assurance

Knowledge of compliance legislation

Tools

Microsoft Office

Product management systems

Job description

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Our Own Label team are now looking for a Hardlines Assistant Technologist to join us here at Harrods and play a key role in ensuring our products meet the highest standards of quality, safety, and compliance. You will support the Hardlines technical development, factory evaluation, and inspection processes to guarantee that our products are fit for purpose and align with our brand values.

About the Role

In this role you will be responsible for working closely with suppliers, technologists, and internal stakeholders to ensure the seamless development of our product ranges while maintaining technical excellence, efficiency, and compliance.

Other responsibilities will include:

You will work across Toys, Stationary, Homewares and Seasonal product categories.
Fit Sessions & Product Testing – Organising weekly fit sessions, maintain fit logs, and ensure timely feedback to suppliers.
Compliance & Legal Standards – Ensuring all products meet legal and safety requirements for different markets.
Technical Documentation – Assisting in completing Design Packs, ensuring technical details are accurate for costings and approvals.
Supplier & Factory Management – Maintaining communication with suppliers, monitor audit expiry dates, and track compliance reports.
Sustainability & Quality Control – Supporting sustainability initiatives and product testing to meet Harrods' ethical and environmental commitments.
Issue Resolution – Investigating non-compliant products, support stock movements, and ensure timely resolutions.
Trend & Market Research – Conducting competitor benchmarking on materials, finishes, and innovations to enhance product development.

About You

You will be a highly organised, detail-oriented, and proactive professional with a passion for product quality and technical development. You thrive in a fast-paced environment, ensuring seamless product launches and supporting Harrods’ reputation for excellence in Own Label products.

You will also have:

You will have worked with Hardlines categories, including Toys, Seasonal, Homeware and Stationary.
Experience in a similar role, ideally within a premium or luxury brand.
Knowledge of product construction, fabric technology, and testing.
Understanding of compliance legislation, certifications, and sustainability initiatives.
Strong communication and collaboration skills, including experience working with suppliers and factories.
Proficiency in Microsoft Office (Excel, Outlook, PowerPoint, Word) and experience with product management systems.

About Us

Harrods is one of the world’s leading luxury department stores and we’re becoming a destination for top designers, and the most sought-after brands from around the globe. Our combined mission is to make visiting our iconic Knightsbridge store one of the world’s most inspiring shopping experiences.

Our Promise to You

Help us make the impossible possible for our customers and we’ll do something remarkable for you. As well as offering a friendly environment to inspire your best work, we provide abundant opportunities and support to build an exceptional career across the varied specialisms of our business.

Uniquely You

Whilst our job adverts outline the ideal qualities, skills, and prior experience for the role, we believe in the potential for growth and value individual strengths. If you can demonstrate the majority of skills and strong experience to thrive in this role, we would encourage you to apply.

At Harrods we believe the personality and authenticity of our people sets us apart. We celebrate and invite applications from all cultures, backgrounds, tastes, and experiences and are proud of our culture where people from all walks of life can grow and thrive. What makes you unique makes us exceptional.

If you want to know more about our people and our culture, search #TogetherHarrods on LinkedIn, Facebook or follow us on Instagram @togetherharrods