Assistant Superstore Manager Catterick Garrison

Cancer Research UK; Catterick Garrison; On-site; GBP 26,000 - 31,000; Full time

Job summary

Cancer Research UK is seeking a motivated Retail Assistant Manager for our Catterick Garrison Superstore. You will support the Store Manager, lead a diverse team of staff and volunteers, and help drive sales and fundraising in a high-volume charity retail environment.

With 37.5 hours a week on a permanent contract, you will optimise stock and displays, build community relationships, and contribute to Cancer Research UK's important mission, while enjoying a comprehensive benefits package.

Qualifications

• Commercial awareness with success hitting sales and profit targets.
• Experience managing a large, diverse team.
• Comfort working to targets and motivating others to achieve.
• Ability to multi-task in a high-volume retail environment.
• Creativity and willingness to seek innovative ways of working.
• Strong relationship-building and communication skills.
• Flexible rota-based schedule to cover store needs.

Responsibilities

• Support the superstore manager in guiding and developing a large team of staff and volunteers.
• Manage display, merchandising, stock, and shop standards.
• Work with targets for donated stock, cash, gift aid, average selling price, sell-through and stock processing.
• Assist with the processing systems for movement and distribution of large volumes of donations across shops and eCommerce.
• Lead by example with excellent customer and supporter service.
• Build relationships with local community and Cancer Research UK colleagues to generate income and stock.
• Support fundraising events and deputise for the store manager.

Skills

Commercial awareness

People management

Team leadership

Targets & performance

Job description

Retail assistant manager

Endless pre-loved items. A talented team. One clear purpose.

Salary: £26,374 - £30,828 per annum plus benefits.

Reports to: Store Manager

Department: Trading

Contract: Permanent

Hours: Full time 37.5 hours per week

Location: Catterick Garrison Superstore

Closing date: Sunday 18th October 2026 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About the role

We are looking for a motivating superstore assistant manager to join Cancer Research UK’s trading team. You’ll be acting as an ambassador for Cancer Research UK, supporting the superstore manager and your team to maximise on sales and fundraising targets. Your superstore will be a place where your community gets to meet our people, understand our brand, and see some of the great things we do. You’ll also be surrounded by people who are as dedicated to beating cancer as you are.

What will I be doing?

• Supporting the superstore manager in guiding, inspiring and engaging a large team of paid staff and volunteers, including recruitment, retention and development of a diverse superstore team.
• Taking responsibility for the commercial running of the superstore including display and merchandising, stock management and generation, maintaining shop standards, store layout, sales and income.
• Working alongside the superstore manager to meet agreed targets for donated stock, cash, benchmark gift aid, average selling price, sell through and stock processing.
• Assisting with the processing systems that allow for the movement and distribution of large volumes of donations including across other Cancer Research UK shops, superstores and eCommerce.
• Leading by example and providing excellent customer and supporter service.
• Creating relationships with your local community and Cancer Research UK colleagues to generate community engagement and additional income and stock.
• Supporting the shop manager in the organisation and delivery of creative fundraising events for your store to achieve fundraising targets.
• Deputising for the superstore manager in their absence.
• There will be a varied amount of manual handling and physical activity required within the day-to-day duties of the role.

What are you looking for?

• Commercial awareness with previous success working with sales and profit targets.
• Experience of managing and inspiring a large and diverse team of people.
• Comfort working within targets and motivating others to achieve those targets.
• The ability to multi‑task in a lively high volume retail environment with large volumes of stock.
• Creativity and a desire to seek out opportunities for innovative ways of working.
• The ability to create relationships and communicate well.
• Flexibility, our retail teams cover the needs of their stores by working on a rota basis. Whilst a level of flexibility is needed to meet the needs of the business, we don’t forget that you have a life outside of work too.

What will I gain?

• We make sure you are supported by a generous salary and benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.
• Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.
• Our retail teams also have access to confidential wellbeing support from the Retail Trust.

Eligibility and compliance

• We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion.
• CVs are required for all applications; but we won’t be able to view them until we invite you for an interview.
• Owing to the nature of this position, any offer of employment for this role will be subject to a satisfactory basic DBS check.
• Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.

Company culture & diversity

• We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.
• We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work.
• We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen.

About Cancer Research UK

We are the world’s leading cancer charity, dedicated to saving and improving lives with our research. We work to reduce the impact of cancer on people’s day-to-day lives through our research, influence and information. We are beating cancer – step by step, day by day. Our work means that people with cancer live better lives through earlier diagnosis and kinder, more effective treatments.

Find a purposeful career that will empower you to grow and collaborate with like-minded experts.