Assistant Store Sales Manager

leading fashion retailer; Stratford-upon-Avon; On-site; GBP 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic sales personnel who embody a customer-first approach. In this dynamic role, you will engage with customers, drive sales, and ensure a delightful shopping experience. You will collaborate with your team to meet and exceed store goals while continuously improving your skills. This role also includes responsibilities such as daily store operations and acting as a stand-in for the Store Sales Manager when necessary. If you are passionate about retail and customer service, this opportunity is perfect for you.

Qualifications

• Strong customer service skills to enhance the shopping experience.
• Ability to work collaboratively and take initiative in sales.

Responsibilities

• Initiate customer contact and enhance their shopping experience.
• Work actively to achieve store goals and improve methods.

Skills

Customer Service

Sales Techniques

Team Collaboration

Communication Skills

Job description

Salary: competitive salary with excellent benefits

Here at Lindex we approach all our visitors in a way that reflects our Brand promise. We approach our visitors by taking First Contact no matter what other tasks we have at hand. We promise our customers that we are open, energetic, confident, positive & involved and that is what a shopping experience at Lindex has to be. To succeed in Lindex customer service you inspire and guide our customers to a great shopping experience making HER feel good. As a sales person you are the most important person to make sure this happens!

Responsibilities:

In the store, together with the team you:

1. Initiate contact with the customer
2. Interact with visitors and seek every opportunity to increase sales at all customer touchpoints enhancing the customer experience
3. Combine a Customer First focus with store tasks
4. Work actively with additional sales in all touch points such as the cash desk, fitting room, on the floor and other areas of interaction
5. Work actively to reach both store common and individual goals
6. Take an active part in developing own skills and performance, contributing to a good working environment
7. Cooperate with all colleagues. Give and receive feedback in a constructive way
8. Act according to Lindex values & steering documents
9. Continuously improve working methods within the role
10. Seek and share necessary information to reach the best results

During the absence of the Store Sales Manager you act as a stand-in for her ensuring a smooth daily operation of the store.

This add ons from the above:

1. Work with daily store planning and operations to ensure efficiency
2. Plan and follow up the daily work of team members
3. Adapt, act and make business oriented decisions to secure sales

During longer absence duties might include:

1. Rostering of work schedule
2. Sending of payroll information

Everything we do we do with our values in mind, expressing ourselves according to our Brand promise and with our vision as a goal, we lead the way!