Assistant Store Manager - Tunbridge Wells (32 - 40 hours)

Rituals Cosmetics Enterprise B.V.; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Assistant Store Manager in Tunbridge Wells, where you'll play a pivotal role in creating memorable customer experiences. This position offers the chance to lead a dynamic team, motivating them to achieve store goals while ensuring exceptional service. You'll be the right hand to the Store Manager, helping to foster a culture of trust and engagement. With numerous training and development opportunities, this role is perfect for those looking to grow their skills in a supportive environment. If you're passionate about retail and ready to make a difference, this is the opportunity for you!

Benefits

Training and development opportunities

Employee discount

Wellbeing initiatives

Company & Team Events

Qualifications

• Prior experience as Assistant Store Manager or equivalent in retail/hospitality.
• Ability to motivate and coach team members.
• Strong decision-making and problem-solving skills.

Responsibilities

• Assist in leading the store team and ensuring excellent customer service.
• Support Store Manager with daily business activities and team recruitment.
• Drive store performance through effective teamwork and operations.

Skills

People management skills

Communication

Motivation

Coaching

Decision making

Problem-solving

Job description

Assistant Store Manager - Tunbridge Wells (32 - 40 hours)

Tunbridge Wells • 32-40 hours

Apply now

Assistant Store Manager - Tunbridge Wells (32 - 40 hours)

Join Rituals and be a key part of our supportive shop team, creating unforgettable experiences for every customer. Assist the manager in leading the team, and get the opportunity to grow your skills every day.

Share your talents

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback, you’ll help to recruit, hire and retain a diverse and talented store team, you’ll coach your team members to help them feel more engaged while achieving their full potential and finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Bring all of you

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.

Benefits of working at Rituals

Training and development opportunities

Rituals employee discount

Numerous wellbeing initiatives and EAP

Company & Team Events

Apply here

You are about to take an exciting step into your journey with us.

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