Assistant Store Manager - Tunbridge Wells (32 - 40 hours)

TN United Kingdom; Royal Tunbridge Wells; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to lead a dynamic team in a vibrant retail environment. This role focuses on motivating staff, ensuring exceptional customer service, and driving store performance. As the second-in-command, you'll play a crucial role in fostering a culture of trust and teamwork, while also supporting the Store Manager in day-to-day operations. If you have a passion for retail and a knack for inspiring others, this opportunity could be your next career move. Join a company that values engagement and personal growth, and help create memorable shopping experiences for customers.

Qualifications

• Prior experience as Assistant Store Manager or equivalent in retail/hospitality.
• Ability to encourage others and achieve store goals.

Responsibilities

• Motivate team and ensure excellent customer service.
• Support Store Manager with daily business activities.

Skills

People management skills

Decision-making skills

Problem-solving skills

Communication skills

Motivation skills

Job description

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Assistant Store Manager - Tunbridge Wells (32 - 40 hours), Royal Tunbridge Wells

Client: Rituals

Location: Royal Tunbridge Wells, United Kingdom

Job Category: Retail

EU work permit required: Yes

Job Reference:

9d4bf153c68d

Job Views:

4

Posted:

02.05.2025

Expiry Date:

16.06.2025

Job Description:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping them with day-to-day business activities!

Qualifications

• High on energy, low on ego, and with a little bit of humour!
• You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales.
• Inspiring and performance-oriented.
• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision-making and problem-solving skills.