Assistant Store Manager - Menswear

360 TALENT LONDON; Dartford; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading British heritage brand is looking for an Assistant Store Manager at Bluewater Shopping Centre. The role focuses on operational excellence, driving sales performance, and providing exceptional customer service in a dynamic environment. Candidates should have strong leadership skills and a passion for premium menswear.

Benefits

Performance-based bonus

Generous staff discount

Career development opportunities

Ongoing training

Dynamic working environment

Qualifications

• Minimum 2 years in a supervisory or assistant management role in retail.
• Proven track record of driving sales and supporting commercial success.
• Strong leadership and people management skills.

Responsibilities

• Support Store Manager in daily operations and achieving sales targets.
• Maintain visual merchandising standards and manage stock levels.
• Deliver exceptional customer service and handle feedback professionally.

Skills

Leadership

Communication

Customer Service

Organizational Skills

Tools

Microsoft Office

Retail POS Systems

Job description

ASSISTANT STORE MANAGER - MENSWEAR Bluewater Shopping Centre Salary up to £33,000 + Bonus Full-Time, 40 Hours - Permanent

About the Brand: A distinguished British heritage brand, renowned for its exceptional craftsmanship, timeless style, and dedication to quality. Established in the early 20th century, this company has become a leader in premium menswear and womenswear, specialising in expertly tailored shirts, formalwear, and refined accessories.

The Role: We are seeking a commercially driven and customer-focused Assistant Store Manager to support the Store Manager in delivering operational excellence and driving performance at our Bluewater location.

Key Responsibilities:

Support the Store Manager in the daily running of the store, ensuring KPIs and sales targets are achieved

Deliver exceptional customer service, leading by example and fostering a client-focused culture

Assist in training, coaching, and motivating the team to ensure high levels of performance and engagement

Maintain visual merchandising standards in line with brand guidelines

Manage stock levels, deliveries, and inventory processes

Handle customer feedback and resolve any issues promptly and professionally

Ensure all health, safety, and operational procedures are followed consistently

Profile & Experience:

Minimum 2 years of experience in a supervisory or assistant management role within premium/luxury retail, ideally menswear

Proven track record of driving sales and supporting commercial success

Strong leadership and people management skills

Excellent communication and interpersonal abilities

Highly organised with strong attention to detail

Confident using Microsoft Office and retail POS systems

A genuine passion for fashion and tailoring

Benefits:

Competitive salary with a performance-based bonus

Generous staff discount

Career development and progression opportunities

Ongoing training and brand immersion

Dynamic and supportive working environment