Assistant Store Manager (Maternity Cover) - 40 Hours - Sweaty Betty

WOLVERINE WORLDWIDE INC; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a passionate Assistant Manager to enhance customer experiences and drive sales in a dynamic retail environment. This role offers the opportunity to partner with the Store Manager and lead a motivated team, ensuring exceptional service and operational excellence. With a focus on innovation and teamwork, you'll contribute to a positive atmosphere while promoting brand values. This position is perfect for someone eager to grow in retail management and make a significant impact on store performance. Join a company that values empowerment and inclusivity, and take the next step in your career with exciting development opportunities.

Benefits

Generous clothing allowance

Excellent training & development opportunities

Quarterly bonuses

60% off all Sweaty Betty merchandise

25 days holiday

Refer a Friend bonus scheme

Season Ticket Loan

Access to Retail Trust

Dedicated budget for fitness classes

Health Cash Plan benefit

Qualifications

• Experience in fast-paced, customer-facing environments is essential.
• Leadership experience preferred but not mandatory.

Responsibilities

• Motivate and engage your team to embody brand values daily.
• Assist in driving sales and maintaining store standards.

Skills

Customer Service

Leadership

Sales

Teamwork

Adaptability

Education

High School diploma or equivalent

Job description

Current employees, please apply in Workday.

Wolverine Worldwide is a global marketer of branded footwear, apparel, and accessories. With an established global footprint that spans approximately 200 countries and territories, as well as a rock-solid infrastructure, Wolverine Worldwide is dedicated to advancing the following brands that comprise the ever-expanding portfolio: Bates, Chaco, Cat Footwear, Harley Davidson Footwear, Merrell, Saucony, Sweaty Betty, and Wolverine. Wolverine Worldwide's continued success is driven by our ability to stay true to our simple mission: we empower, engage, and inspire our consumers – every step of the way.

As an Assistant Manager, you are always on hand to resolve issues and identify fun and fresh ways of doing things, and you are loyal and passionate about your customers and your team. Partnering with your manager will give you the chance to make your mark on the store, and with plenty of opportunities to grow within the company, this is the ideal role for someone looking to learn more about retail management and develop within the management team. This role plays an integral support role to the Store Manager in managing the overall operations of the store, driving sales alongside all relevant KPIs, and leading & developing a cohesive team of highly motivated employees who can deliver memorable experiences for all our consumers.

Key Responsibilities

1. Be a role model - You’ll motivate and engage your team to bring to life the brand values every day, always promoting an inclusive and positive working atmosphere which is underpinned with celebrating success.
2. Deliver outstanding service to all customers, demonstrating role model behaviors for all the team.
3. Assist in driving sales, commerciality, and maintenance of standards, including compliance with established policies and procedures.
4. Always communicate efficiently, both on the floor and behind the scenes. You will develop and maintain relationships across the business, with your customers and with community partners.
5. Partner with the Store Manager to generate innovative and engaging marketing ideas.
6. Take ownership over stock management and executing visual merchandising guidelines, contributing towards and delivering on store KPIs.
7. As the product expert and knowledgeable trainer, you will educate your team and advise customers.
8. Focus on fostering a supportive, productive, and inclusive environment that promotes teamwork and accountability.
9. Support the store management team in all aspects of running the store including opening and closing the store, cash-handling, stock control, merchandising, and maintaining a clean and well-presented store at all times.
10. Creating amazing experiences for our customers through offering authentic customer service that will leave a lasting impression.
11. Maintain compliance with company policies including health and safety regulations.

Knowledge, Skills, and Abilities Required

1. Previous experience working in a fast-paced, customer-facing environment.
2. Experience working in a customer-facing role. Leadership or supervisory experience is preferred, but not essential.
3. Flexible and adaptable, you are comfortable working in a fast-paced environment.
4. Flexible schedule and availability to work mornings, evenings, weekends, and holidays.
5. Passion for our brands and brand lifestyles.
6. Self-starter and ambitious – you are motivated to achieve and exceed store targets for your team and your store.
7. Ability to work under pressure and manage multiple tasks at once.

Working Conditions

• Retail environment.

US Candidates Only

• Performing duties consistent with the Company’s AAP/EEO goals and policies.
• High School diploma or equivalent.

The Extras

• Generous clothing allowance.
• Excellent training & development opportunities.
• Quarterly bonuses.
• 60% off all Sweaty Betty merchandise.
• 25 days holiday (pro-rated if working part-time).
• Refer a Friend bonus scheme.
• Season Ticket Loan.
• Access to Retail Trust - advice & support tool.
• Dedicated budget to attend fitness classes (per store).
• Access to Sample sales.
• Health Cash Plan benefit with Medicash available to all Sweaty Betty UK Employees (Following successfully passing probation).
• Enhanced Family Leave policy.
• Cycle to work & Buzz bike scheme.

Our DEI Commitment

We are working to create a culture and team that represents our mission of empowerment. We want to celebrate our diversity, embody inclusion, and create an equitable business. This means doing more and working harder to make the long-lasting changes necessary. We care about our people, our community, and the world.

We want to stand up for what we believe in and give our people a platform to use their voice. To actively listen and learn from what they have to say. This involves focusing on learning, development, and progression across the business. Being clear on the responsibilities we hold each other and to our community. It also means being committed to equal employment opportunities. Ensuring we consider ALL applicants for jobs and working harder to make our job advertising more inclusive.

Our DEI mission is "to embed diversity, equity, and inclusion at the heart of our business. To create a culture of belonging that empowers everyone to be their best authentic self. We commit to celebrating different perspectives and to continuously learning, developing, and challenging ourselves and our partners."

We know we're on a journey. And far from perfect. But we want to be a part of the solution to the problem. It might not be comfortable or straightforward. But if we weren't up for doing the hard work and breaking the mold, we wouldn't be Sweaty Betty. We are committed to working across our business and with our DEI committee & DEI Collective to be champions, allies, and inclusive, always. Because when we say all, we mean it.