Assistant Store Manager: Lead Team & Drive Performance

Clarks group; Bracknell; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Job summary

Clarks in Bracknell is seeking an Assistant Store Manager to support the Store Manager in guiding daily store operations and leading the retail team to hit performance targets.

The role blends leadership, customer service, and operational management, requiring a hands-on approach to ensure smooth store running and achievement of goals. Weekend and bank holiday shifts are expected, with opportunities to develop and progress within Clarks.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPIs and store performance.
• Strong interpersonal and communication skills to lead a team.
• Organised, proactive and with problem-solving abilities.
• Flexible to work a 7-day shift pattern, including weekends and bank holidays.

Responsibilities

• Support the Store Manager in leading daily store operations.
• Coach and develop the retail team to meet targets.
• Ensure excellent customer service and loss prevention.
• Oversee inventory, stock control and POS accuracy.

Skills

Retail leadership

KPI management

Team leadership

Interpersonal communication

Problem-solving

Flexibility

Tools

POS systems

Inventory management software

Microsoft Office/Google Workspace

Job description

Sales & Service Manager

Why join us?

We’re more than just a shoe brand—we have been at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands-on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.

• Strong communication and Solid organizational and problem-solving abilities.

• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks – where every day is an adventure!