Assistant Manager

Clarks group; Kingston upon Thames; Hybrid; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Retail Trust

Life Assurance

Clarks Discount Card

Store Bonus Scheme

Holiday Pay

Eyecare Vouchers

Clarks Workplace Pension Scheme

Job summary

Clarks is seeking an Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. The role blends leadership, customer service, and operational management, requiring a hands-on leader who ensures the store runs smoothly and hits performance goals.

Ideal candidates will have retail leadership experience, strong communication skills, and the ability to drive KPIs while maintaining excellent customer service in a fast-paced environment.

Qualifications

• Experience in retail leadership or supervisory roles.
• Ability to drive KPIs and results.
• Strong interpersonal and communication abilities to lead a team.
• Hands-on leader with problem-solving skills.
• Flexibility to work a 7-day shift pattern, including weekends and bank holidays.

Responsibilities

• Support the Store Manager in leading the retail team.
• Drive daily operations and ensure store performs to targets.
• Act as a hands-on leader, stepping in wherever needed to keep the store running smoothly.

Skills

Retail leadership

Interpersonal skills

Team leadership

Communication skills

Problem-solving

Tools

POS systems

Microsoft Office/Google Workspace

Job description

Sales & Service Manager

Why join us?

We’re more than just a shoe brand-we're at the forefront of innovative shoemaking since its foundation in 1825. That’s right! 200 years! If you have agreat attitude, love working with people, and are ready to grow in a leadership role, we want to hear from you!

About the role:

We are looking for a reliable and enthusiastic Assistant Store Manager to support the Store Manager in leading our retail team and driving daily operations. This role is a blend of leadership, customer service, and operational management. The ideal candidate is a hands‑on leader who can step in wherever needed to ensure the store runs smoothly and meets performance goals.

We’re looking for someone with:

• Previous experience in retail leadership, supervisory, or keyholder roles preferred.
• Comfortable in driving KPI’s and results.
• Strong interpersonal and communication skills with the ability to lead and inspire a team.

• Strong communication and Solid organizational and problem-solving abilities.

• Flexibility to work a7-day shift pattern, including weekends and bank holidays.
• Comfortable working in a fast-paced retail environment.
• Basic knowledge of POS systems, inventory management, and Microsoft Office/Google Workspace tools.

Benefits

We reward our Assistant Store Manager with a comprehensive package, including:

• Retail Trust
• Life Assurance
• Clarks Discount Card
• Store Bonus Scheme
• Holiday Pay
• Eyecare Vouchers
• Clarks Workplace Pension Scheme

Join us and bring your positive energy to Clarks - where every day is an adventure!