Assistant Store Manager — Lead Retail Team (50% Discount)

The North Face; Cock Clarks; On-site; GBP 24,000 - 31,000; Full time

Benefits offered by this job

Staff discounts 50%

Pension scheme

Career ownership

Job summary

The North Face in Clarks Village, Somerset, is looking for an Assistant Store Manager to support the Store Manager and lead a dynamic team in delivering exceptional customer experiences.

You will drive sales, mentor staff, and ensure store operations align with brand standards, including inventory, visual merchandising, and KPIs. Weekend/evening availability is expected, with opportunities for growth within a global retail group.

Qualifications

• You love interacting with customers and setting a strong example for the team.
• You are proactive and take initiative when the Store Manager is away.
• You value teamwork and help grow colleagues both professionally and personally.
• You have experience opening/closing a store and leading from the front to maximise sales.
• You have excellent written and verbal communication in English.
• You are proficient in MS Office and different POS systems.
• You are flexible for weekends, evenings and holidays as necessary.

Responsibilities

• Driving sales and profitability in synergy with your Store Manager
• Motivating, mentoring, and coaching sales associates
• Assisting your Store Manager in implementing established retail processes and seeking improvements
• Staying on top of inventory and P&L procedures
• Reporting performance metrics and KPIs to improve store results
• Ensuring store visuals align with brand merchandising guidelines
• Providing cover in the Store Manager’s absence

Skills

Customer service

Store management

Leadership

English communication

POS systems

MS Office

Tools

POS systems

MS Office

Job description

The North Face in Clarks Village, Somerset, is looking for an Assistant Store Manager to support the Store Manager and lead a dynamic team in delivering exceptional customer experiences.

You will drive sales, mentor staff, and ensure store operations align with brand standards, including inventory, visual merchandising, and KPIs. Weekend/evening availability is expected, with opportunities for growth within a global retail group.