Assistant Store Manager - The North Face

The North Face; Street; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff discount 50%

Pension scheme

Job summary

The North Face at Clarks Village, Somerset is seeking an Assistant Store Manager to support the Store Manager and drive exceptional customer experiences. You will lead a team, mentor staff, and help manage store performance, inventory, and visual standards in line with brand guidelines.

Flexible to work weekends and holidays, and to cover shifts as needed. Join a global apparel brand where you can develop leadership skills, contribute to sales growth, and be part of a culture that values

Qualifications

• Experience in delivering excellent customer service and a memorable retail experience.
• Ability to mentor, coach and develop sales associates.
• Comfort with opening and closing shifts and leading from the front to maximise sales.
• Strong English communication skills, both written and verbal.
• Proficient with MS Office and POS systems; able to read KPIs and reports.

Responsibilities

• Drive sales and profitability in partnership with the Store Manager.
• Motivate, mentor, and coach sales associates.
• Support in implementing retail processes and seek improvements.
• Monitor inventory, P&L, and other core retail operations.
• Report performance metrics and KPIs to improve store results.
• Ensure store visuals align with brand guidelines and look appealing.
• Provide cover in the Store Manager’s absence.
• Open and close the store and lead weekend/evening shifts when needed.

Skills

Customer interaction

Hands-on mentality

Initiative

Mentoring employees

Opening/closing a store

Team leadership

Communication (written and verbal)

MS Office & POS systems

Listening to KPIs and reports

Tools

MS Office

POS systems

Job description

Assistant Store Manager - permanentDo you want to join one of our exceptional management teams and help drive consumer experience in one of our stores?We’re looking for a passionate Assistant Store Manager to join our The North Face team based in Clarks Village, SomersetAs an Assistant Store Manager your input will be vital in supporting your Store Manager, helping contribute to the success of your store.The North Face is the premier exploration company in the world. We spark curiosity. We dare to disrupt. We create communities. And we lead with integrity. We are a community of explorers and are constantly looking for new ideas, places and people to connect with.Let’s talk about the role!We believe that our Assistant Store Managers have a great opportunity to develop their full potential with us. That’s because we offer the support of a global organisation but empower our people to take responsibility at store level.How you’ll make a differenceWe expect that our Assistant Store Managers help deliver a memorable retail experience by:Driving sales and profitability in synergy with your Store ManagerMotivating, mentoring, and coaching sales associatesAssisting your Store Manager in implementing our established retail processes whilst looking for ways to improve themStaying on top of core retail operational procedures such as inventory, P&L etcReporting performance metrics and demonstrate your understanding of KPIs to improve your store resultsMaking sure your store looks great, in line with the brand’s visual merchandising guidelinesProviding cover in the store manager’s absenceWhat makes you the perfect Assistant Store Manager?You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.You are not afraid to take the initiative where your Store Manager is absent. That’s the sign of a great Assistant Store Manager!You know how to play a part in creating a great team who share your passion and vision to make every shopping experience outstanding. You take pride in mentoring employees, seeing them grow and having fun too!You have experience in opening and closing a store, helping to lead and motivate a team and leading from the front to maximise sales and boost productivityYou have excellent written and verbal communication in English (another language is a plus but not necessary)You are proficient in the use of MS Office and different POS systemsYou are flexible when it comes to working weekends, evenings and holidays as necessaryOn top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.The North Face is part of the VF family.VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. At the heart of our journey lies our purpose: We power movements of sustainable and active lifestyles for the betterment of people and our planet.This is our purpose. It’s the reason we come to work every day. Our purpose unites us and leads us to pursue our goals, together.This is our calling.What’s in it for you?We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.Most companies say they offer a competitive salary, an amazing bonus and pension scheme and staff discounts (btw we offer 50%!). And we offer the same. Only different. Along with this you will have:Career ownership, enabling you to build your knowledge and experience across different brandsA supportive feedback-based culture where respect and integrity guide us in what we doTailored training. From an induction to ongoing online and face-to-face training sessions, we are committed to helping you grow, both professionally and personallyFree to BeWe strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day.As an equal opportunity and affirmative action employer, VF is committed to support disadvantaged groups whilst providing equal opportunities for both VF associates and applicants alike.If you liked what you have read and want to join our team then we would be keen to hear from you!Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.#readytoapplyR-20261104-0077