Assistant Store Manager - High Street Kensington (32 hours)

Rituals; London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading company is seeking an Assistant Store Manager for its Kensington store. The role focuses on team motivation, customer experience, and driving store performance, with responsibilities including team management and supporting the Store Manager. Ideal candidates will have previous retail experience and strong people management skills.

Qualifications

• Prior relevant experience at Assistant Store Manager level or equivalent.
• Inspiring and performance-oriented.

Responsibilities

• Motivate the team and ensure meaningful shopping experiences.
• Act as second-in-command to the Store Manager.
• Support in hiring and retaining a diverse store team.

Skills

People management skills

Decision making

Problem-solving

Communication

Motivation

Coaching

Job description

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Assistant Store Manager - High Street Kensington (32 hours), London

Client:

Rituals

Location:

London, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

c22fbef7904d

Job Views:

4

Posted:

29.06.2025

Expiry Date:

13.08.2025

Job Description:

As Assistant Store Manager, your focus is on motivating your team and giving each customer a meaningful shopping experience. You’re also second-in-command, ready to fill in for your Store Manager and take charge when necessary. Above all, you’re dedicated to driving your store’s performance by ensuring excellent customer service, effective teamwork, and efficient operations every day.

You’ll act as a role model for your team and a true ambassador for Rituals. You’ll support your Store Manager in creating a culture of trust, based on positive and constructive feedback. You’ll help to recruit, hire, and retain a diverse and talented store team. You’ll coach your team members to help them feel more engaged while achieving their full potential. Finally, you’ll serve as your Store Manager’s right hand by helping with day-to-day business activities!

Qualifications

High on energy, low on ego, and with a little bit of humour!

You are ‘one of a kind’ because of your ability to encourage others and reach your store’s goals in terms of customer satisfaction and sales. In addition, as Assistant Store Manager, you are inspiring and performance-oriented.

On top of that, you have:

• Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.