Assistant Store Manager - Full Time - 39 hours

Pets at Home; Worthing; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in pet care is seeking an Assistant Store Manager in Worthing. This exciting role involves leading a dedicated team to ensure smooth daily operations and deliver exceptional customer experiences. With a focus on driving sales and achieving key performance indicators, you will inspire your team in a fun, customer-focused environment. You will receive industry-leading training to equip you with essential skills in customer service, health & safety, and pet care. Join a passionate team where your contributions truly matter and make a difference in the lives of pets and their owners.

Benefits

Annual bonus opportunities

28 days paid leave

Birthday off

Life assurance

4% company pension contribution

Colleague discounts

Qualifications

• At least 6 months of supervisory experience in retail.
• Strong communication and leadership skills.

Responsibilities

• Lead the team as Duty Manager in the absence of Store Manager.
• Drive sales performance and achieve key KPIs.
• Manage recruitment and stock control.

Skills

Supervisory Skills

Sales Performance

Communication Skills

Leadership Skills

Customer Service

Job description

Assistant Store Manager – Worthing

Who are we?

At Pets at Home, we’re passionate about pet care, offering everything from pet products and grooming to veterinary services across the UK. Our community-focused pet care centres are hubs for pet lovers, bringing people together to support local pet owners and their beloved companions.

What’s the role?

We’re on the lookout for an Assistant Store Manager to join our team in Worthing. Reporting directly to the Store Manager, you’ll play a pivotal role in the retail management team, ensuring smooth daily operations and an exceptional shopping experience for our customers.

Your key responsibilities will include:

• Leading the team as Duty Manager in the absence of the Store or Deputy Manager.
• Driving sales performance and achieving key KPIs.
• Inspiring and motivating your team to create a fun, customer-focused environment.
• Managing recruitment, stock control, and pet care centre standards.
• Collaborating with the management team to deliver a seamless retail experience.

We’ll provide industry-leading training to equip you with the skills and knowledge to deliver exceptional service and care for both customers and their pets.

Who are we looking for?

We’re looking for someone with:

• At least 6 months of supervisory/management experience in a retail environment.
• A passion for retail and a track record of achieving great results.
• The flexibility to work a 7-day shift pattern, including weekends.
• Strong communication and leadership skills to engage and inspire your team.
• A willingness to complete 6 months of training covering customer service, health & safety, and pet care.

About our Pet Care Centre

Our Pet Care Centre in Worthing is situated in a lively retail area, offering a fantastic work environment with plenty of nearby amenities. The store provides free on-site parking and excellent transport links, including Worthing railway station and frequent bus services, making it easily accessible. Nearby, you’ll find a great selection of shops, cafes, and restaurants, while the beautiful Worthing seafront and the South Downs National Park are just a stone’s throw away, perfect for unwinding after work. Be part of a dedicated and friendly team where you can make a real difference to pets and their owners in a rewarding and supportive workplace!

Benefits

We reward our management team with a comprehensive package designed to support your well-being, including:

• Annual bonus opportunities.
• 28 days paid leave, rising to 33 days after 2 years (including bank holidays).
• Your birthday off to celebrate in style.
• Life assurance worth 4x your annual salary.
• A 4% company pension contribution.
• Colleague discounts, including 20% off Pets at Home and 30% off our own-brand products.

Join Us!

Pets just see people—they don’t discriminate, and neither do we. We celebrate the diversity of our colleagues and encourage you to be yourself. Even if your skills don’t perfectly align, your unique contribution through your values and behaviours could make you a great fit for our team.

Don’t wait—apply now! We may close the vacancy early due to high interest.